Logistics Coordinator
Stores.comWe move fast, sell fast, and love nothing more than getting a great deal in front of the right customer at the right moment. Key Responsibilities Serve as a day-to-day point of contact for external carriers, drivers, and third-party logistics (3PL) providers to confirm pick-up windows and delivery details. Shipment tracking & visibility; verify that carriers adhere to scheduled pick-up times, route plans, and service level agreements (SLAs); maintain accurate records of shipment activities, carrier contacts, delivery confirmations, etc. Support the scheduling of inbound freight appointments and coordinate dock availability with the warehouse team. Communicate by phone, email, text, and in person with internal teams, vendors, carriers, and drivers. Coordinate transportation timing in alignment with Receiving and warehouse schedules Assist with inbound receiving workflows and driver check in — confirming ASNs, reconciling PO quantities, and flagging discrepancies Assist with resolving day-to-day logistics issues including shipping delays, damaged goods, and route deviations by coordinating with carriers and internal teams. Act as a first point of contact when delivery concerns arise; document outcomes and escalate complex cases. Qualifications 1+ years experience in an e-commerce fulfillment or distribution center environment strongly preferred. Exposure to a Warehouse Management System (WMS) for order tracking, receiving, and inventory management. Proficiency in Salesforce (or comparable CRM/logistics platform) for logging activities and managing communications preferred. Working knowledge of Google Sheets is preferred. Excellent organizational skills with the ability to manage multiple priorities and deadlines simultaneously. Strong written and verbal communication skills; able to communicate clearly with carriers, warehouse staff, and internal stakeholders. High attention to detail and a proactive approach to problem-solving.