Logistics Coordinator - Air & Ocean Operations

3+ years of logistics coordination experience focused on international air and ocean freight; Associate, Coordinator, and Senior levels available based on experience Work Hours: Monday – Friday , 8:30 AM~5:30 PM About the Role The Mobile Business Unit supports the global distribution of Samsung mobile devices, with a focus on speed, reliability, and operational efficiency. The Logistics Coordinator plans, executes, and improves inbound and outbound air and ocean freight operations, ensuring shipments move efficiently from manufacturers to Samsung warehouses and on to customers. This role suits a logistics professional with hands-on freight forwarding experience who works well in a fast-paced, multi-time-zone environment. Key Responsibilities Shipment Tracking & Reporting Maintain daily tracking reports for Air Export, Ocean Import, and OTR shipments, including weekend operations Track ocean containers, rail intermodal units, and air shipments in real time Validate Import of Documentation (IOD) and Proof of Delivery (POD) daily Port, Terminal & Airport Coordination Confirm on-time departures from U.S. ocean terminals and major airports Coordinate departure schedules with terminal operators and customs brokers Exception Management Respond promptly to shipment exceptions, including delays, damages, and customs holds Transload Warehouse Operations Oversee transload warehouse capacity planning and utilization Manage KPIs such as dwell time, on-time transload, and damage rate Identify operational bottlenecks and implement corrective actions with warehouse teams Truckload Dispatch Schedule and dispatch outbound truckload (TL) orders through the Transportation Management System (TMS) Optimize routing and load consolidation to meet service levels while controlling cost Partner Communication Serve as primary point of contact for carriers, freight forwarders, customs brokers, internal supply chain teams, and customers Manage claims, documentation, and escalations Compliance Ensure shipments comply with international trade, hazardous materials, and security regulations Maintain accurate records for audits and regulatory inspections Qualifications Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field 1+ years of logistics coordination experience focused on international air and ocean freight; level determined by experience Hands-on experience in international Air, Ocean, and OTR freight forwarding operations Experience with transload warehouse operations and TL dispatch Working knowledge of international freight regulations and customs procedures Proficiency with ERP and logistics systems (SAP, TMS, WMS, or equivalent) Advanced Microsoft Excel skills, including Pivot Tables and VLOOKUP/XLOOKUP Strong analytical, problem-solving, and communication skills Ability to manage multiple priorities accurately under tight deadlines Pay: $33.00 - $41.00 per hour Expected hours: 40.0 per week Benefits: Dental insurance Health insurance Vision insurance Experience: Air/Ocean freight operation: 1 year (Required) Work Location: In person

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