Logistics Coordinator

Job description: RidgeRock Retaining Walls LLC is a locally owned and operated company. We are a rapidly growing company with a small company atmosphere that strives to take care of its employees to retain its workforce for years to come. We offer a full benefits package including medical, dental, vision, disability insurance, a retirement plan and employer paid Life and AD&D insurance. We are currently looking for a motivated and organized Logistics Coordinator to join our team! This position plays a key role in ensuring shipments are scheduled, tracked, and delivered efficiently while maintaining excellent communication with customers. Key Responsibilities: Enter customer purchase orders and manage order change requests accurately and efficiently Expedite and follow up on production and materials to ensure timely fulfillment Actively manage customer complaints, assist with problem resolution, and implement corrective actions when necessary Maintain and monitor block inventory levels to ensure operational efficiency and product availability Collaborate closely with the Logistics Manager to ensure loads are scheduled accurately and efficiently Coordinate with the Sales Team to support customer needs, shipment priorities, and scheduling requirements Provide customer service support by assisting with order fulfillment, shipment coordination, and issue resolution Qualifications: Strong organizational and multitasking skills is a must Excellent communication and problem-solving skills Ability to work effectively in a fast-paced environment Previous logistics, transportation, customer service, or supply chain experience preferred Detail-oriented with strong follow-through skills Familiarity with logistics software (ERP systems); NetSuite experience is a plus Pay: $50,000.00 - $55,000.00 per year Application Question(s): Do you have more than two years as a logistics coordinator? Work Location: In person

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