Logistics Coordinator

Position: Bilingual Logistics Coordinator(Chinese & English) Company: AMCX INC Location: Vernon, CA We are a third-party service company focusing on electronic product returns processing, testing, maintenance, and refurbishment. Job Summary We are seeking a highly organized and detail-oriented Bilingual Logistics Coordinator (Chinese & English) to support our daily logistics, warehouse, and supply chain operations. The ideal candidate will coordinate inbound and outbound shipments, communicate with domestic and international customers, manage transportation arrangements, and ensure efficient warehouse operations. This position requires strong communication skills in both English and Mandarin Chinese, excellent organizational abilities, and experience in logistics, warehousing, or third-party logistics (3PL). Key Responsibilities 1. Logistics & Transportation Coordination Coordinate daily inbound and outbound shipments with customers, carriers, freight forwarders, and warehouse teams. Schedule pickups, deliveries, and freight transportation. Monitor shipment status and provide timely updates to customers. Communicate with UPS, FedEx, trucking companies, and freight carriers. Resolve transportation delays, shipment discrepancies, and delivery issues. Prepare and maintain shipping documents, including BOLs, packing lists, and delivery confirmations. 2. Warehouse Operations Support Coordinate receiving, storage, picking, packing, and shipping activities. Work closely with warehouse supervisors to ensure orders are processed accurately and on schedule. Monitor inventory movements and assist with inventory reconciliation. Support return merchandise authorization (RMA), reverse logistics, and product refurbishment operations. Track warehouse productivity and order fulfillment performance. Ensure accurate inventory and shipment records in the Warehouse Management System (WMS). 3. Customer & Vendor Communication Serve as a primary communication contact between Chinese-speaking customers, English-speaking customers, vendors, and internal operations teams. Provide shipment updates, inventory reports, and order status information. Translate logistics-related emails, documents, and operational instructions between Chinese and English. Coordinate with overseas suppliers and business partners to resolve operational issues. Respond professionally to customer inquiries and service requests. 4. Order & Inventory Management Process customer orders through WMS, ERP, or other logistics platforms. Verify shipping information, order quantities, and inventory availability. Maintain accurate records of receiving, shipping, and inventory transactions. Identify order discrepancies and coordinate corrective actions. Prepare daily and weekly logistics performance reports. 5. Process Improvement & Reporting Assist management in improving logistics efficiency and reducing operational costs. Identify opportunities to optimize transportation, order processing, and warehouse workflows. Maintain key performance indicators (KPIs), including on-time shipping, order accuracy, and delivery performance. Support the implementation of standard operating procedures (SOPs). Assist with special projects and additional operational assignments as needed. Qualifications Required Fluent in Mandarin Chinese and English , both written and spoken. 1–3 years of experience in logistics, transportation, warehouse operations, supply chain, or related fields. Strong organizational, multitasking, and problem-solving skills. Proficiency in Microsoft Excel, Word, and Outlook. Strong communication and customer service skills. Ability to work in a fast-paced warehouse and logistics environment. Attention to detail and ability to manage multiple shipments and deadlines simultaneously. Preferred Experience working in a third-party logistics (3PL) environment. Familiarity with WMS, ERP, and transportation management systems (TMS). Experience with domestic and international shipping. K…

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