Logistics Coordinator
TEAMS TransportPosition Summary The Logistics Coordinator is responsible for coordinating freight movements throughout North America, with a focus on cross-border and domestic transportation. This role works closely with customers, carriers, dispatch, planning, and warehouse teams to ensure shipments move efficiently, cost-effectively, and on time. The successful candidate thrives in a fast-paced environment, manages a high volume of phone calls and emails, negotiates transportation rates, and contributes to revenue growth by maximizing equipment utilization and improving revenue per mile. Key Responsibilities - Book domestic and cross-border freight movements throughout Canada and the United States. - Negotiate transportation rates. - Manage a high volume of customer communications through phone and email. - Work closely with Dispatch, Planning, Warehouse, and Operations teams to ensure efficient freight execution. - Utilize TMS and internal software to track, manage, and update shipments. - Monitor shipment progress and proactively resolve service issues and delays. - Ensure all freight movements comply with customs, transportation, and regulatory requirements. - Build and maintain strong relationships with customers and industry partners. - Identify opportunities to improve load planning, lane density, equipment utilization, and revenue per mile. - Support continuous improvement initiatives that enhance operational efficiency and profitability. - Assist with freight costing, margin management, and market analysis. - Maintain accurate records, shipment documentation, and customer information. Qualifications - Experience in transportation, logistics, brokerage, or supply chain coordination. - Knowledge of domestic and cross-border freight operations. - Understanding of load negotiations, freight pricing, and transportation markets. - Strong communication and relationship-building skills. - Ability to multitask and manage competing priorities in a high-volume environment. - Experience working with TMS platforms and Microsoft Office applications. - Strong problem-solving and organizational skills.