Logistics Coordinator

Job Title: Logistics Coordinator Reports to: Logistics and Warehouse Manager Location: Birmingham, AL FLSA Status: Hourly Non-Exempt About Grain Craft: Grain Craft is a company that is committed to our team members. We offer generous benefits with a focus on three guiding pillars: Driven With Purpose (We Make Every Day Count), Relationships Are Everything (Meaningful Connections Fuel Our Success), and Right Always Wins (We Never Compromise on Safety, Quality, and Commitment). These pillars are the bedrock of Grain Craft’s high-performance culture. We champion an intensely collaborative and creative environment, a diverse and inclusive culture, and continuous learning and development opportunities for professional growth. Our pillars are real and lived out every day in action, and our mission has never changed. Grain Craft offers competitive pay and great benefits, including Health, Dental, Vision, Flexible Spending Account, Health Savings Account, Short-term Disability, Long-term Disability, Gym membership reimbursement, Bonuses, 401K with up to 6% matching (vested on Day 1!), Employee and Family Assistance Programs, Company Paid Life and AD&D insurance for employees and family, and several Supplemental Benefit offerings. SUMMARY: The Logistics Coordinator requires a dynamic team member who is a great communicator, multitasker, and problem solver who puts customer service first in meeting the needs of internal and external Grain Craft customers. Participation as a team member to meet and exceed the customer requirements including, but not limited to the following. ESSENTIAL JOB DUTIES: Accurate customer order entry, to include support of plant production scheduling, interpreting many forms of customer orders through Orders Birmingham and many other orders capture methods. Maintain active schedule of product inbound and outbound minute by minute with great communication to all customers accounting for random schedule changes. Facilitate logistics solutions for both bulk and bag shipments with internal and external transportation partners to ensure secure and timely delivery of just-in-time customer orders. Including demurrage discovery and reconciliation each day. Accurate daily billing of flour and co-product invoices to include digital entry into business system software. Receiving and making phone calls to all customers to ensure excellent communication relationships are developed and maintained, schedule and forward planning for production, shipment, and delivery needs, in support of our customers and Grain Craft. Assist with HR support at plant level including support of new hire onboarding, benefits enrolment and team member support daily. This position is involved in customer delivery and logistics support and will participate in shared after hours support, (including on weekends), of delivery logistics for customers. Including use of company computer and phone offsite as needed to support and trouble shoot customer delivery challenges with our transportation partners. Excellent Microsoft Office skills including Excel and Outlook. Typing and 10-key entry skills a must. Excellent communication skills with accuracy, accounting principles, analytical skills, multi-tasking, with a positive attitude regarding teamwork and process improvement. Desire to learn, grow, and develop skills with possibility for more advancement, willingness to travel to customer location if needed. Participation in various projects and continuous process improvements within teams and as an individual contributor, including in a backup support role. Manage activities throughout the order fulfillment and transportation cycle, between effected departments including procurement and distribution, ensuring expectations and deadlines are met. Help process weekly and month end reporting of production and inventory reconciliation on TruGrain System. This position requires the ability to work independently and as part of a team in an effective and respe…

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