Logistics Coordinator

WHY DO WE NEED YOU? We are looking for a detail-oriented and proactive Logistics Coordinator to support our transportation and distribution activities across all product lines in Canada. In this role, you will play a key part in ensuring on-time, cost-effective delivery of products , while maintaining strong relationships with freight vendors and internal stakeholders. You will also contribute to improving logistics performance through data analysis, process optimization, and continuous improvement initiatives. Key Responsibilities Transportation Planning & Execution Coordinate daily shipment planning, carrier selection, and freight tendering Secure transportation capacity while meeting customer and operational requirements Maintain high service levels, targeting at least 95% on-time pickup and delivery Shipment Monitoring & Issue Resolution Track shipments and proactively manage exceptions or delays Resolve service and freight issues within 24–48 hours in collaboration with carriers and internal teams Escalate and implement corrective actions when needed Systems & Operations Use logistics systems (TMS, ERP, CRM) to manage routing, scheduling, and shipment visibility Identify and troubleshoot system or process inefficiencies Performance Analysis & Reporting Analyze logistics KPIs such as on-time performance, service levels, and freight costs Perform root cause analysis and recommend improvements Support reporting and ensure data integrity Cross-Functional Collaboration Partner with Customer Service, Supply Chain, Warehousing, and Finance teams Align on daily priorities and execute both standard and contingency plans Continuous Improvement & Cost Optimization Support freight audits, claims, and accrual processes Identify opportunities to reduce transportation costs and improve carrier performance Ensure compliance with transportation regulations and company standards Projects & Additional Responsibilities Support and lead logistics-related improvement projects Document processes and develop standard operating procedures (SOPs) Provide training and guidance to internal and external stakeholders Participate in system implementations and network optimization initiatives (ERP, TMS, distribution design, etc.) Why Join Us? Work in a fast-paced, collaborative environment Contribute directly to operational performance and customer satisfaction Gain exposure to end-to-end supply chain operations Be part of a company that values continuous improvement and professional growth IS THIS JOB FOR YOU? Qualifications Required: Post-secondary education in Logistics, Supply Chain, Business, or related field (or equivalent experience) Experience with ERP systems (SAP or Oracle preferred) Strong proficiency in Microsoft Office, particularly Excel Excellent communication, negotiation, and relationship-building skills Strong organizational and multitasking abilities Ability to work under pressure and meet tight deadlines Preferred: Experience in transportation, shipping, or working with freight carriers Knowledge of transportation regulations and freight compliance Experience with TMS systems (e.g., Manhattan or similar) Experience in a manufacturing or distribution environment Ability to analyze large datasets and translate insights into actions Exposure to multiple transportation modes (LTL, FTL, rail, ocean) CITT or similar supply chain designation Knowledge of customs compliance TO MAKE SURE NOTHING IS FORGOTTEN Saint-Gobain, the world leader in the habitat and construction markets, designs, manufactures and distributes building materials, providing innovative solutions to meet growing demand in emerging economies, for energy efficiency and for environmental protection. Saint-Gobain is a welcoming, solid, open-minded company that offers long-term career opportunities. At Saint-Gobain we design, manufacture and distribute materials which are key ingredients in the wellbeing of each of us and the future of all. Join our innovative, passionate…

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