Logistics Claim Settlement Staff

Key Responsibilities: Process carrier claim payments (AR) accurately on or before deadlines according to company policy. Collaborate with our Recovery Team to report claim approvals and pending payments. Review essential claim documentation to confirm payment accuracy (AP). Communicate with carriers/3PL’s to confirm payment details. Audit/Manage contracts and tariffs in regards to process payments in the Cello system. Dispute invalid claim resolutions to overturn declination and negotiate claim settlements Investigate and diagnose potential errors preventing payment processing Facilitate Legal reviews to review and execute settlement agreements from carriers/3PL’s. Work within company guidelines to analyze contractual agreements of the customer, shipper, consignee or carrier and then assess the physical damage reports and the cargo claims findings Track and submit approval requests for aging claim offsets against carrier invoices. Perform ad-hoc reporting or other job-related duties, as required. Qualifications & Skills: Required proficiency in Microsoft Excel, including but not limited to, advanced reporting functions and formatting, VLOOKUP, and pivot tables 3-5 years of Accounting/Finance experience preferred 1+ years of freight claims processing Excellent verbal and written communication skills Strong critical thinking and creative problem-solving skills Flexibility to work in a fast-paced, team-oriented environment Superior attention to detail, organization, cross-group collaboration, and project management skills Pay Rate: $21 to $26/hour Benefits : Medical, dental, and vision insurance; 401(k) retirement plan; paid sick leave; life, accidental death & dismemberment (AD&D), and long-term disability (LTD) insurance; and optional voluntary life/AD&D coverage. Benefits are subject to eligibility and applicable plan terms.

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