Logistics Associate
The Stewart Organization, Inc.Truck & Driver Routing Logistics Associate The Stewart Organization, Inc. In 1981, Walter Stewart founded The Stewart Organization Inc. as a copier sales and service dealer. We had a handful of clients and a small office. Forty years later, we’ve grown into one of the largest office equipment dealers in North America. Our business spans more than 48 states, and we’ve opened offices in 3 major cities in Texas. Partnering with leading manufacturers, we have been able to provide our customers with hardware, software, technology solutions, IT services and more. We believe we’re in the service business—not the sales business—and we’ve built our company on that foundation. That means you’ll work with highly trained employees, from technicians to executives, that have been with us for many years and are dedicated to excellence. It’s how we do business at The Stewart Organization. What We’re Looking For... You have a natural tendency towards helping others. You are ‘Customer Service’ oriented. You are proactive when you see there is a need. You place a high value on good communication. You enjoy taking on new and challenging projects. You are detail-oriented and know how to focus on what really matters. You understand the importance of accuracy of information presented to internal and external customers. You set high standards for yourself and take pride in the quality of your work. You are a self-starter whose pride in their work motivates them to work independently through difficult situations and under strict deadlines. A creative thinker, someone that will speak up when you see opportunity for improvement. Job Description A Logistics Associate is part of the Warehouse Team that supplies The Stewart Organization, and its customers, with top notch operations services. As part of the Warehouse Team, your primary roles will be assisting with daily warehouse and logistical responsibilities such as: Applying processes to control and monitor inventory. Order Processing, such as shipping and receiving orders. Evaluating customer and internal, requests for equipment. Delivery routing and GPS monitoring of progress throughout the day. You may also be asked to assist with some deliveries when the need arises. And most importantly, Customer Service that goes above and beyond for out customer and our co-workers! Warehouse Controls: Customer returns, performing monthly cycle counts, ensuring warehouse orderliness Order Processing: Receiving purchase orders, processing sales orders, process internal and off-site requests, ensure deadlines and team expectations are met Logistical Responsibilities: Processing morning checkouts, shipping sales orders, creating driver calls as needed, monitoring delivery progress, planning truck routes Driving : As the need arises, driving company vehicles to provide customer service needs as a backup driver. Responsibilities Warehouse Controls Customer Returns Evaluating and Promptly returning customer returned equipment to inventory Rotating and sorting returned machines to be processed Barcode label machines when necessary Inventory Ensuring inventory is placed in correct bins to reflect accurately. Performing monthly cycle counts of all warehouse bins for accuracy and loss prevention Performing spot checks for offsite and in-house bins Performing warehouse tasks in a timely manner to meet/exceed SLA’s and SOP’s Order Processing Purchase Orders Receiving new equipment into inventory Sales Orders Sourcing, picking and allocating equipment to sales orders Gathering allocated equipment and place in staging area to be assembled Monitoring emails for Offsite and internal requests for equipment. Processing equipment orders promptly to meet/exceed expected delivery times Logistical Responsibilities Truck & Driver Routing Calling customers to confirm deliveries and discuss delivery needs Creating daily truck schedules and route trucks efficient…