Logistics Associate

Open Arms of Minnesota Job Description: Logistics Associate Organizational Summary: Open Arms of Minnesota (OAM) is a nonprofit that prepares and delivers healthy, nutritious food to people living with life-threatening illnesses. Our mission: by providing food as medicine, we nourish our clients and build community. In our two state-of-the-art kitchens, OAM staff members and more than 5,500 volunteers create meals specifically designed for our clients’ nutritional needs. We use fresh and, whenever possible, organic ingredients, including produce from our own 5 Open Farms urban garden locations. Volunteers deliver meals throughout the Twin Cities metro area to approximately 3,162 clients, caregivers, and dependents annually, providing nourishment and hope for families dealing with life-threatening illnesses. In addition, families in need throughout Minnesota receive meals shipped to them weekly. There are no fees for any of Open Arms’ services. Open Arms is a volunteer-driven organization and is culturally unique in our high commitment to an excellent volunteer experience. To learn more, visit www.openarmsmn.org Open Date: November 4th, 2026 Closing Date: Until filled Position Overview: This is a full-time, non-exempt, and benefits-eligible position that works primarily Monday through Friday each week in the Logistics Department. The Logistics Associate is responsible for the supporting shipping, logistics, and delivery operations as needed. This position will be expected to champion Open Arms’ use of efficient and innovative delivery methods. As with all OAM staff positions, this position is responsible for helping ensure volunteers and interns have an exemplary experience during all interactions with Open Arms and is expected to consistently maintain a high level of customer service to all guests, clients, and fellow team members. Primary Job Responsibilities: Provide input toward and execute the continued updating and optimizing of Open Arms’ shipping program at the Senior Manager of Logistics’ direction. Run day-to-day shipping operations including weekly or possibly daily shipping pack-out. Ensure that OAM is stocked with all shipping supplies necessary for fulfilling weekly shipments and that all necessary supplies and menu items are frozen in time for shipping. Maintain orderly storage space for all shipping-related supplies. Track inventory and communicate numbers and needs for purchasing with the Senior Manager of Logistics. Be present for the daily pick-up of shipped meals. Work closely with the Volunteer Engagement Team regarding any volunteers or interns supporting shipping projects. Work closely with Client Services Team to ensure accurate client shipping lists. Communicate with Client Services Team when shipping errors prevent successful food delivery. Coordinate re-deliveries in response to shipping errors. Execute shipping plans for disruptions such as blizzards and holidays. Collect shipping data and build capacity to create reports based off collected data. Accurately and efficiently deliver meals to clients and organizational partners, and transport food and equipment between OAM’s Minneapolis and St. Paul kitchens on a regular and as-needed basis. Build strong relationships with partners, volunteers, and clients during deliveries. Represent Open Arms’ values and mission through high-quality customer service and a friendly, efficient demeanor while working with corporate, faith-based, and hospital satellite partners, as well as volunteers and clients. Maintain strict attention to detail, quality, and safety when loading and unloading products from vehicles; ensure that items are properly stacked and secured inside the delivery vehicle. Ensure proper temperatures and food safety standards are upheld. Must be comfortable driving a box truck and using pallet jacks and a warehouse stacker as needed. Chart out the appropriate route for delivery using a map or GPS and drive…

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