Logistics Analyst

Overview: At Greenhouse, our mission is to offer widespread, sustainable access to plant-based nutrition and wellness of the highest quality. We believe that growth is always possible and our purpose is cultivating healthy habits for thriving lives. Greenhouse is seeking a detail-oriented and analytical Logistics Analyst to support our logistics operations team. This role will assist with day-to-day coordination of inbound and outbound freight, carrier performance tracking, warehouse operations support, and cold chain compliance monitoring. This is an excellent opportunity for a student or recent graduate looking to gain hands-on experience in supply chain and logistics operations within a fast-paced, mission-driven company. Key Performance Outcomes: Accurate and timely tracking of shipments, appointments, and delivery schedules across carriers and 3PL partners Improved visibility into carrier performance (on-time delivery, SLA adherence, cold chain compliance) Reduction in manual errors through better documentation and process support (BOLs, load confirmations, customs paperwork) Support in identifying and helping resolve recurring operational issues (e.g., cold chain excursions, delivery delays, missing documentation) Contribution to smoother day-to-day warehouse and carrier coordination Statement of Work & Responsibilities: Assist in coordinating and scheduling pickups and deliveries with carriers and delivery partners, including requesting and confirming appointments (APPTs) Help prepare and review shipping documentation, including Bills of Lading (BOL), load confirmations (LC), and customs invoices Monitor and track shipments in transit and flag delays, exceptions, or service level issues Assist with tracking PO due dates and coordinating with carriers/partners to ensure on-time delivery Support investigations into service failures, damaged or rejected shipments, and QA-related product returns Help maintain accurate records for CHEP pallet tracking and inventory reconciliation Assist in preparing reports and summaries on carrier performance, delivery metrics, and operational KPIs Support communication and coordination between internal teams (warehouse, customer service, staging) and external partners (carriers, 3PLs, brokers) Provide general administrative and operational support to the Logistics Manager as needed Assist with ad hoc projects related to process improvement, cost analysis, or logistics network optimization Desired Skills and Experience: Graduated from a program in Supply Chain Management, Logistics, or a related field Strong organizational skills with high attention to detail Proficient in Microsoft Excel (comfortable with formulas, data organization, basic reporting) Strong written and verbal communication skills, with the ability to coordinate professionally with external partners Experience with Microsoft Power BI, including creating dashboards, reports, and data visualizations, is preferred. Ability to multitask and prioritize in a fast-paced, deadline-driven environment Analytical mindset with a proactive approach to identifying and solving problems Experience with route planning or logistics software is an asset, but not required Prior experience or coursework in transportation, cold chain/food logistics, or warehouse operations is a plus Comfortable working both independently and collaboratively within a team Note As a standardized step in the application process, we ask that you complete the Culture Index (TM) Survey so we can see how it may apply to your work related needs as well as our company requirements. It also assists us in better employee management and development. Please complete the survey by following the URL: here. Vacancy Status: This is an existing vacancy. Annual Compensation Range: $$55,000.00 CAD - $65,000.00 CAD AI Use: Please note that as part of our interview process, candidates selected will be asked to complete an online assessment hosted on an AI platform. We may also use AI…

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