Logistics Admin

Benefits: 401(k) Employee discounts Health insurance Paid time off 401(k) matching Vision insurance Logistics Administrator Blank Industries, LLC | Hudson, MA About Blank Industries Blank Industries, LLC is a fast-growing ice melt manufacturer and packager located in Hudson, MA. We are committed to providing top-quality products and exceptional customer service at an affordable price. Experience the Blank Industries difference. Position Overview The Logistics Administrator plays a critical role in supporting the daily logistics, transportation, and administrative operations of our manufacturing and distribution business. This position is responsible for coordinating shipments, maintaining accurate load management records, scheduling carriers, communicating with customers and vendors, and overseeing administrative functions related to our Big Box retail accounts. The Logistics Administrator will work closely with the logistics, warehouse, production, and management teams to ensure orders are processed accurately, shipments are scheduled efficiently, and customer requirements are met. The ideal candidate will possess strong organizational skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced manufacturing environment. Key Responsibilities Logistics & Transportation Coordination Assist with daily logistics operations, including shipping, receiving, and transportation scheduling. Coordinate inbound and outbound shipments with carriers, customers, and internal departments. Maintain accurate load management records from initial order processing through final delivery. Schedule freight carriers and coordinate pickup and delivery appointments. Monitor shipment statuses and communicate delays, changes, or transportation issues to the appropriate departments. Maintain accurate records of freight costs, shipment details, delivery confirmations, and related documentation. Assist with resolving freight discrepancies, delivery issues, and customer inquiries. Work closely with warehouse personnel to ensure orders are prepared and ready for scheduled pickups. Big Box Retail Account Administration Provide administrative support for Big Box retail accounts, including major retail and distribution customers. Assist with processing, tracking, and maintaining purchase orders and customer orders. Coordinate shipment scheduling and delivery appointments in accordance with retailer requirements. Maintain accurate customer account records, order information, routing instructions, and shipment documentation. Assist with retailer-specific compliance requirements, including routing guides, labeling, shipping documentation, and delivery procedures. Monitor order statuses and communicate updates to internal teams and customer contacts. Assist with managing customer portals, including order updates, appointment scheduling, shipment tracking, and required documentation. Identify and communicate potential compliance issues, delivery discrepancies, or chargeback concerns to management. Support the preparation and organization of documentation related to retailer orders, shipments, and deliveries. Work with internal departments to ensure Big Box orders are processed accurately and within required timelines. Reporting & Compliance Maintain accurate and up-to-date logistics and shipping records. Assist with monitoring carrier performance, delivery accuracy, and shipment timelines. Ensure shipping documentation and customer requirements are properly maintained. Identify and report discrepancies, delays, or operational concerns to management. Support compliance with company policies, customer requirements, and applicable transportation and warehouse safety procedures. Generate reports and provide updates to department leads and management as requested. Qualifications Previous experience in logistics administration, transportation coordination, order processing, or a related administrative role preferred. Experience sup…

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