Logistics Account Manager – Out-of-Gauge (OOG) & Flat Rack Imports

OOG Account Manager — Flat Rack & Open Top Imports Remote (U.S.) | Full-time Eastern Terminals handles out-of-gauge import cargo — flat racks, open tops, and breakbulk — at our facilities in the ports of NY/NJ, Baltimore, Savannah, and Houston. We're hiring an OOG Account Manager to own customer shipments end to end: from the first inquiry to the empty going back. What You'll Do Respond to inbound leads quickly and professionally — build the relationship and turn inquiries into business Own the account management piece — be the customer's one point of contact from first call to final delivery Give the warehouse clear instructions on what needs to happen with each shipment, and oversee that it does Handle everything around the container — port pickup, transload, delivery, empty return, and the paperwork that comes with it Reach out to potential importers that need OOG and flat rack handling — build your own pipeline, not just work what comes in Keep customers updated proactively — they should never have to chase you for status Who You Are Serious hands-on experience with flat racks, open tops, and out-of-gauge cargo on the import side — any port You understand how OOG moves: securing, lashing, dimensions, permits, transload handling Comfortable wearing two hats — friendly on a sales call, precise on an operations handoff Organized and responsive — multiple shipments and customers at once without dropping any Self-managed — this is a remote role where you own your book Pay: $130,000.00 - $160,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Give me a few sentence summary of your relevant experience as it pertains to this position (background with out-of-gauge cargo & account management). Work Location: Remote

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