Locomotive Maintenance Materials/Technical Advisor (MTA)
WabtecJob Description Who will you be working with? As a member of Field Services Americas, you will be responsible for helping our customer (BNSF) maintain their fleet of GE/Wabtec locomotives through advising, informing, researching, and assisting their mechanical employees. You will be part of a team made up of Wabtec technical and materials experts, all working to ensure our customer’s fleet is running at optimal levels. How will you make a difference? The Locomotive Maintenance Materials Technical Advisor (MTA) is a hybrid position that combines the best of both worlds, between our technical advisory and materials management areas of expertise. Whether it’s managing critical inventory or advising on complex repairs, this position provides a full suite of service to our customers – the largest railroad operators in the United States. Multiple levels of training and certification are available to our Locomotive Maintenance Technical Advisors, which provides them with multiple career opportunities within the company as their careers progress. With over 27,000 global employees, Wabtec provides rich career development and growth opportunities for our employees. What do we want to know about you? Bachelor's Degree (Or a 2-year degree with 2 years of professional work experience, Or a High School Diploma / GED with a minimum of 4 years of Operations or Military leadership experience) Experience, willingness, and ability to work in shop environment and to work various shifts on various days as required, including having a flexible work schedule to perform auditing and training on various shifts. Proficiency in MS office applications Strong oral and written communication skills Strong interpersonal and leadership skills Validated analytical and quality improvement ability Ability to interface at all levels of the organization, both internally and externally The ability to maintain reliable and predictable attendance Ability to complete Wabtec Level 1 Technical Training within prescribed time (normally 18 months from hire date) A high level of dependability, a great attitude, and an ability to work well with a team towards achieving a common goal Successful completion of eRail Safe eligibility, which is required in order to work on customer property, along with continued eligibility throughout your employment and/or need to work onsite at a railroad customer facility that requires eRail Safe verification. What will your typical day look like? Our materials technical advisors work inside locomotive diesel repair shops located on our customer’s property, and work side by side with our customer, including their management teams. This is a unique aspect to this role in that you are essentially always in front of the customer, which requires a heightened since of awareness and customer centric focus, but also enables you to see the immediate impact of your contributions on a daily basis. This role supports 24/7 schedule coverage. Shifts are normally 12 hours in length. Routine tasks include daily duties such as Materials Management: Order material across multiple sites at full lead-time to match associated schedules Monitor on hand active and upcoming material to ensure material is available Assist in monitoring constrained or critically allocated material including daily monitoring of extremely low on hand material and attending regular calls to obtain parts needed for locomotives Engage supply chain on critical needs and communicate potential upcoming problem parts Process customer sales orders and resolve system errors so orders will generate in system correctly Work with all levels of personnel internally in resolving issues, tracking material availability, and advising on material usage. This includes analyzing duplicate usage, lost shipments, overages, missing material, troubleshooting oracle errors, helping track material discrepancy, and other items as needed and required. Coordinate with Ryder and Services Log…