Local P&D Dispatcher

Stage West Express is seeking an experienced local dispatcher to join our team. Responsibilities include coordinating daily pickup and delivery activities, managing local drivers, optimizing routes, and ensuring freight is delivered safely, efficiently, and on schedule. The ideal candidate must have at least 5 years experience working in the transportation industry working in a fast paced dispatch environment. Responsibilities will include (but not limited to) the following: Plan, coordinate, and dispatch daily local pickup and delivery routes throughout Southern Ontario Assign pickups and deliveries to drivers based on geographic coverage, equipment availability, customer requirements, and delivery commitments. Optimize routes to maximize productivity, minimize empty miles, and improve overall operational efficiency. Monitor driver progress throughout the day and proactively address delays, missed pickups, service issues, and delivery exceptions. Coordinate with dock personnel, linehaul dispatch, customer service, and other internal departments to ensure smooth freight movement. Communicate with customers regarding pickup and delivery schedules, delays, special instructions, and service requirements. Ensure accurate and timely entry of shipment information, dispatch notes, proof of delivery details, and other required documentation. Monitor driver hours, equipment availability, and daily workload to ensure compliance with applicable transportation regulations. Handle customer service issues and resolve operational challenges in a timely and professional manner. Ensure all company policies, safety procedures, and operational standards are followed. Requirements: Previous experience in dispatching within the LTL, trucking, courier, or transportation industry. Knowledge of local pickup and delivery operations and the Southern Ontario transportation market. Strong geographical knowledge of the Greater Toronto Area (GTA) and surrounding regions. Experience planning delivery routes and managing multiple drivers in a fast-paced environment. Excellent communication and customer service skills. Familiarity with TransPlus or similar TMS and Motive tracking. Strong organizational, problem-solving, and multitasking skills. Excellent communication skills Ability to work independently while collaborating with drivers and other departments. Strong attention to detail and the ability to make effective decisions under pressure. Preferred Qualifications Two or more years of dispatch experience in an LTL or local P&D operation. Experience coordinating a fleet of straight trucks, day cabs, or other local delivery equipment. Knowledge of LTL freight handling, delivery appointments, accessorial charges, and proof of delivery requirements. Familiarity with Ontario transportation regulations and commercial driver hours-of-service requirements. Compensation We offer a competitive salary and benefits. Job Type: Full-time Pay: $55,000.00-$85,000.00 per year Benefits: Dental care Extended health care Paid time off Work Location: In person

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