LMS/WMS Technician- Night shift

Shifts Available: Shift B: Sunday - Tuesday from 6:00 pm - 6:00 am & Wednesday from 6:15 pm - 12:00 am Shift D: Thursday from 12:00 am - 5:45 am & Thursday - Saturday from 6:00 pm - 6:00 am Position Summary LMS/WMS Technician The LMS/WMS Technician will be responsible for managing, supporting, and optimizing the Logistics Management System (LMS) and Warehouse Management System (WMS) within a high-volume server rack warehouse. This role ensures accurate inventory control, streamlined material handling, and efficient warehouse operations through effective system use and process alignment. The Specialist will act as the primary liaison between operations, IT, and supply chain teams to maintain system performance, troubleshoot issues, and support continuous improvements. Key Responsibilities System Administration & Support Manage daily operations and user access within the LMS/WMS. Monitor system performance, troubleshoot errors, and resolve user issues in coordination with IT. Configure system parameters, workflows, and reporting tools to support business needs. Process Optimization Align LMS/WMS functionality with warehouse workflows, including receiving, put away, picking, packing, and shipping of server racks and components. Analyze system data to identify bottlenecks and recommend process improvements. Support implementation of automation tools, barcoding, and RFID systems for inventory tracking. Inventory & Data Management Ensure accurate inventory tracking of server racks, components, and materials. Generate and maintain operational reports (inventory accuracy, cycle counts, labor productivity). Conduct audits to ensure compliance with system standards and warehouse best practices. Training & User Support Develop and deliver training materials and sessions for warehouse staff and supervisors. Provide guidance on best practices for system use to ensure compliance and efficiency. Cross-Functional Collaboration Partners with supply chain, IT, production, and logistics teams to integrate LMS/WMS with ERP systems and other platforms. Serve as the point of contact for system upgrades, testing, and new feature rollouts. Compliance & Safety Ensure system and process compliance with company policies, data security standards, and applicable labor and safety regulations. Support warehouse audits and ensure traceability of materials in accordance with quality and compliance requirements. Education & Experience Associates degree in Supply Chain, Information Systems, Logistics, or related field preferred. 1–3 years of experience working with LMS/WMS systems in a logistics or warehouse environment. Experience in server, desktops/laptops/PDA and/or zebra printers strongly preferred. Hands-on experience with LMS/WMS integrations/Database (SAP, Oracle etc.). Knowledge of warehouse processes, inventory management, and logistics operations. Skills & Competencies Strong analytical skills with the ability to interpret large datasets and create actionable insights. Proficiency in WMS/LMS configuration, reporting, sql statements and troubleshooting. Excellent communication and training skills for diverse warehouse teams. Ability to work in a fast-paced, high-tech manufacturing/warehouse environment. Strong organizational and problem-solving abilities. Essential Functions (ADA & Workers’ Comp Ready) Server rack warehouse and logistics environment. Requires standing/walking in warehouse areas and occasional lifting of up to 30 lbs. Frequent use of computer systems, handheld scanners, and warehouse technology. Ability to sit or stand for extended periods while working on IT equipment. Ability to access plant floors and data centers, including climbing ladders or kneeling to connect hardware. Clear verbal and written communication to support troubleshooting and documentation. Note: This job description reflects essential functions, it does not prescribe or restrict the number or types of tasks that may be assigned or reassigned during the …

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