Light Duty tow operator

Job Overview Join our dynamic team as a Light Duty Tow Operator and become a vital part of our vehicle recovery and roadside assistance services! In this energetic role, you will be responsible for safely towing, transporting, and recovering light-duty vehicles, ensuring efficient operations and exceptional customer service. Your mechanical knowledge, driving skills, and attention to safety will help keep our customers moving forward. This position offers a fast-paced environment where your expertise in vehicle mechanics, cargo securement, and roadside troubleshooting will shine. Responsibilities Safely operate tow trucks, including flatbed and other light-duty tow vehicles, to recover and transport vehicles efficiently. Perform basic mechanical vehicle repairs and troubleshooting to assess vehicle condition before towing. Secure vehicles onto tow trucks following cargo securement protocols to prevent damage during transit. Conduct vehicle diagnostics to identify mechanical issues and determine appropriate recovery or repair actions. Provide excellent customer service by communicating clearly with clients, explaining procedures, and ensuring a positive experience. Follow all safety procedures for vehicle loading, unloading, and roadside recovery to maintain a safe work environment. Assist with minor mechanical repairs on vehicles when necessary, utilizing mechanical knowledge and tools. Maintain accurate records of all towing activities, vehicle conditions, and service reports for operational transparency. Will have to be on call for night and weekend shifts Experience Proven experience in automotive diagnostics, repair, or mechanic work is highly desirable. Valid commercial driver’s license (CDL) with a clean driving record; experience in commercial truck driving is preferred. Familiarity with flatbed tow trucks and vehicle recovery towing techniques. Knowledge of cargo securement protocols and safe vehicle loading onto tow trucks. Strong understanding of automotive mechanics for truck drivers, including minor mechanical repairs and troubleshooting. Excellent conflict management skills to handle challenging situations professionally. Prior experience in customer service within automotive or roadside assistance environments is a plus. Join us if you’re passionate about helping people get back on the road quickly! We value safety, technical skill, and outstanding service — all while fostering a lively team environment where your skills can truly shine. Pay: $25.00 - $33.20 per hour Expected hours: 40.0 per week Benefits: 401(k) Dental insurance Health insurance Paid time off Paid training Application Question(s): Will need to be on call for nights and weekends and 20 mins radius? Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person

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