Lifestyles and Communications Assistant

About the Role: The Lifestyles Assistant plays a pivotal role in enhancing the living experience within residential communities by supporting lifestyle programming and resident engagement initiatives. This position focuses on creating a vibrant, inclusive environment that fosters community connection and satisfaction among residents. The Lifestyles Assistant collaborates closely with property management and vendors to coordinate events, manage communications, and ensure seamless execution of lifestyle activities. By attentively responding to resident needs and feedback, the assistant helps to maintain high levels of resident retention and positive community reputation. Ultimately, this role contributes to the overall success of the property by promoting a welcoming and dynamic atmosphere that aligns with the community’s brand and values. Minimum Qualifications: High school diploma or equivalent required; associate degree or higher preferred. Previous experience in customer service, hospitality, event coordination, or community engagement. Strong communication and interpersonal skills with the ability to interact effectively with diverse populations. Basic proficiency in Microsoft Office Suite and familiarity with social media platforms. Ability to work flexible hours, including evenings and weekends, to support community events. Preferred Qualifications: Experience working in residential property management or real estate industry. Certification or coursework in event planning, community management, or related fields. Knowledge of budgeting and financial tracking related to event management. Proficiency with property management software or customer relationship management (CRM) tools. Bilingual abilities or additional language skills to better serve diverse resident populations. Responsibilities: Program and Event Planning: Plan and organize activities, social events, festivals, educational classes, and other programs that optimize resident participation and overall community satisfaction. Program Marketing and Communication: Ensure all activities, classes, and events are effectively and timely marketed and delivered to the community through all available communication channels for maximum awareness and participation. Program and Event Evaluation: Conduct continual assessments of all activities, classes, events, and programs to measure community involvement and satisfaction. Customer Service and Community Support: Provide excellent customer service to the community by encouraging resident input and assisting charter clubs and CPAC with guidance to ensure all policies, rules, and governing documents are adhered to. Coordination with Clubs and HOA Activities: Coordinate with clubs, activity groups, and other HOA activities to minimize conflicts and competition with community events. Volunteer Recruitment and Coordination: Recruit and coordinate volunteers as needed. Assist volunteers of all charter clubs, activities, events, classes, and programs to ensure proper implementation and maximum community participation. Budgeting and Inventory Management: Manage budgeting, track costs, and oversee inventory for all lifestyle activities and services. Vendor Coordination and Oversight: Coordinate and oversee vendors for activities, programs, classes, and events offered through the lifestyle program within the community. Annual Community Events: Coordinate and support annual events in the community including, but not limited to: Club Fair Senior Games Grandkid Weeks 4th of July Parade Fall Festival Tree and Menorah Lighting Garage Sale Craft Fair Entertainment Series Vendor Fair Ongoing Community Events: Expected ongoing events in the community include, but are not limited to:a a. New Resident Orientation b. Movie Night c. Food Trucks d. Wednesday Marketplace Physical Requirements: Ability to sit, stand, and walk for extended periods throughout the workday. Ability to move throughout the community to attend events, meetings, amenit…

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