Lifestyle Director
ConfidentialJob Summary Summary The Lifestyle Director (“LD”) is responsible for planning, promoting, and overseeingsocial events for the community, while ensuring a safe work environment. The LD provides exemplary service in a manner consistent with the values and mission of the Board. He/she performs all responsibilities while demonstrating outstanding customer service skills. The LD reports to the Home Owners Association “(HOA”) President and takes work direction from the Community Association Manager (“CAM”) as well as the HOA Social Committee Chairperson. · Select and schedule events/classes while working closely with the CAM and facilities for all special events. · Works closely with the Social Committee chairperson and Board liaison to plan and execute social events. · Plans, coordinates and implements HOA-funded events and/or shows; including but not limited to, budgeting, ticket sales, scheduling, facilitating preparations (Set-up, execution, and breakdown) and procurement of all supplies needed for the activities. · Attends all events and shows that are funded and supported by the Association. · Attends other shows and events as needed, coordinated with the Social Committee. · Meets and works with talent and attends local showcases to preview events for presentations to the community. · Publishes social calendar for distribution both electronically and club house display. · Negotiates necessary contracts for board or manager approval relating to thepresentation of shows, workshops, classes, and other forms of entertainment. · Creates printed information for distribution, including performer bios, showsynopsis, and itineraries for events, along with posters and flyers advertising events and classes. · Maintains complete and current files for all events, including copies of all event-related items, i.e., performer bios and show synopsis; contracts; flyers; tickets; sale-related information ticket; itineraries; critiques and recommendations, etc. · Under the supervision of the CAM maintains accurate financial records relating to all events, including timely submitting checks and petty cash requests for eventexpenditures, balancing checks with ticket sales, completing deposit slips and making deposits, tallying total costs and sales for submitting sales and usage taxes. · Edits and produces Community Association Newsletter and solicits advertising for newsletter, while maintaining accurate financial records relating to the newsletter. · Updates community websites and any other relevant media. · Prepares written reports for the HOA Board and CAM. · Prepare articles for various associations publications, including E-blasts. · Serves as management representative and leader of the Social Committee. · Ensure all safety precautions are followed while performing duties. · Other duties and responsibilities as assigned. · High school diploma or equivalency required. · 5+ years of hospitality and event planning experience or similar required · Prior successful community Lifestyle experience managing and leading a team. · Effective written and verbal communication skills · Excellent interpersonal, negotiation, and conflict resolution skills. · Excellent organizational skills and attention to detail. · Strong analytical and problem-solving skills. · Ability to prioritize tasks and to delegate them when appropriate. · Ability to act with integrity, professionalism, and confidentiality. · Communicate, receive, and exchange ideas and information by means of spoken and written language. · Strong customer service, communication, and people skills to help create effective customer-focused relationships with all levels within the organization. · Able to work under tight deadlines and use time effectively based…