LICENSED CUSTOMS BROKER

WE’RE HIRING | LICENSED CUSTOMS BROKER Packair Airfreight, Inc. | Gardena, CA | Full-Time, On-Site Starting Salary: $90,000+ Depending on Experience At Packair, customs brokerage is not just about processing entries. It is about earning customer trust, protecting compliance, solving problems before they become disruptions, and helping customers move confidently through an increasingly complex global trade environment. We are looking for an experienced Licensed Customs Broker who brings that same level of ownership. This person will serve as a trusted resource to our customers, work directly with U.S. Customs and Border Protection and other government agencies, and help strengthen the relationships and compliance discipline behind Packair’s growing Import Brokerage operation. This is an important role within an integrated logistics company where brokerage connects directly with international transportation, warehousing, fulfillment, and export. ABOUT PACKAIR Founded in 1973 and headquartered in Gardena, California, Packair Airfreight is an integrated global logistics and 3PL organization built around three connected capabilities: Import Brokerage | Warehousing & Fulfillment | Export Packair supports customers across international freight forwarding, customs clearance, air, ocean and ground transportation, 3PL warehousing, fulfillment, distribution, and specialized logistics. The company serves industries including aerospace and satellite, military and government, film and media production, FDA-regulated products, e-commerce, and general commercial freight. Packair brings together U.S. Customs Brokerage, ATA Carnet services, NVOCC authority, TSA-certified CCSF operations, and C-TPAT credentials to support complex international shipments from clearance through delivery. What differentiates Packair is personal accountability: experienced people who understand the customer’s business, communicate clearly, and take ownership when execution matters. THE ROLE The Licensed Customs Broker will be responsible for helping customers navigate U.S. import requirements while maintaining the accuracy, compliance, responsiveness, and service level expected from Packair. The role combines technical customs expertise, customer relationship management, regulatory compliance, problem solving, and business development. Key responsibilities include: Advise customers regarding tariff classification, valuation, marking requirements, customs regulations, and other government agency requirements Guide importers through CBP requirements and processes , including documentation, duties, tariffs, and shipment clearance Classify shipments, enter and review customs data, and make corrections or adjustments as required Work directly with U.S. Customs and Border Protection to resolve entry and compliance issues Provide customers with clear guidance regarding applicable customs and other government agency rules Manage customer issues promptly, professionally, and in compliance with applicable laws and regulations Process post-entry activity including ruling requests, CF-28 responses, refunds, protests, and duty drawback Maintain timely daily transaction processing and accurate entry-related billing Stay current on regulatory and government agency changes Support new-client development and identify appropriate cross-selling opportunities across Packair’s logistics services Job description - Customs Broker Job description - Customs Broker WHO WE ARE LOOKING FOR We are looking for someone who can bring both technical expertise and professional judgment to the position. Required qualifications: Active U.S. Customs Broker License — Required Minimum 5 years of customs brokerage / relevant import-export experience Strong working knowledge of the Harmonized Tariff System (HTS) International freight-forwarding expertise, including experience supporting high-volume accounts Strong understanding of customs compliance, classification, valuation, and import requirements Abili…

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