License Office Clerk

CITY OF MONROE CITY Job Title: License Office Clerk: Full Time, 32-40 hours per week Location: Monroe City, Missouri Department: City of Monroe City Compensation: $17.12 per hour (Negotiable with experience) Benefits: Competitive benefits including 401(k), dental/life/vision/health insurance, paid vacation/sick leave, health savings account, paid holidays, and retirement plan. Job Overview: The City of Monroe City is seeking a full-time License Office Clerk to perform skilled administrative tasks under a contract with the State of Missouri. This role involves daily public interaction and a variety of tasks, including vehicle titling, driver’s license processing, CDL processing, vehicle renewals, and more. The successful candidate will work closely with the State of Missouri and engage with the community to provide high-quality service in an efficient and professional manner. Key Responsibilities: Customer Service & Public Interaction: Provide exceptional customer service to the public by assisting with vehicle titling, renewals, driver’s licenses (new and renewals), CDL processing, and plate renewals (in-person and online). State of Missouri Liaison: Maintain daily communication with the State of Missouri to ensure that all transactions and processes are in compliance with state regulations. Administrative Duties: Process various forms and documents related to vehicle and driver license transactions. Ensure accurate data entry into required systems. Financial Reporting: Responsible for daily financial reporting, including cash handling, ensuring accurate records are maintained for all transactions. Inventory Management: Track and maintain office supplies and equipment, ensuring sufficient inventory levels for smooth office operations. Training & Compliance: Participate in required training, such as FUSION, and stay up-to-date with changes in processes and regulations. Additional Responsibilities: Assist with various clerical and administrative tasks as assigned to support the efficient operation of the office. Minimum Qualifications Previous experience with the Department of Revenue/License Office Bureau preferred but not required. High school diploma or equivalent. Skills & Abilities: Strong organizational skills with the ability to prioritize tasks and meet deadlines. Advanced computer and research skills, including proficiency in office software. Excellent customer service and interpersonal skills, with the ability to communicate effectively with the public and team members. Ability to work well under pressure and handle multiple tasks simultaneously. Flexibility to work extended hours as required. Working Conditions: Schedule: Monday to Friday, 8:30 AM – 4:30 PM Closed for lunch daily from 12:00 PM – 12:30 PM Extended hours may be required depending on office needs. Pay: From $17.12 per hour Benefits: 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Work Location: In person

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