Legal Operations & Strategy

Job Description

Help build a radically better migration experience, and get in early at a company redefining how visas are done in Australia.

If you’re a lawyer who wants more ownership, faster growth, and real-world impact, this role is career-changing for you! 

We’re hiring a self-driven lawyer to join a lean, high-performance team. You’ll play a critical role in delivering exceptional migration outcomes for customers while helping build the systems and processes that scale our impact.

This role is ideal for a lawyer who’s curious, commercially minded, and excited by startups. You’ll use your legal training daily, but you’ll also develop a broader operational and business skill set that traditional law firms don’t offer.

What You’ll Be Doing

Own the customer experience

• Manage end-to-end customer communication, onboarding, and application tracking across skilled and partner visa pathways.

• Act as a trusted point of contact, guiding customers through complex processes with clarity and empathy.

Deliver excellent legal outcomes

• Work closely with senior lawyers and migration experts to prepare, review, and submit high-quality visa applications.

• Complete government forms, coordinate evidence, and ensure applications meet all regulatory requirements.

Improve how they work

• Identify workflow bottlenecks and help design better tools, templates, and processes to improve speed, quality, and consistency.

• Contribute to building scalable systems that support a growing customer base.

Contribute beyond your lane

• Collaborate across the business on growth and operational initiatives: from internal training to refining customer communications.

• Wear multiple hats as needed in a fast-moving startup environment.

What are we looking for?

Must-have

• 1–3 years’ experience as a lawyer in any jurisdiction, admitted in Australia with a current practising certificate.

• A demonstrated track record of high performance (academics, professional experience, or extracurriculars).

• Strong ownership mentality: you take responsibility, spot problems early, and follow things through.

• Customer-first mindset with excellent judgment and problem-solving skills.

• Exceptional written and verbal communication.

• High attention to detail and the ability to stay organised under pressure.

Nice-to-have

• Experience in migration law or legal tech.

• Familiarity with tools like HubSpot, Notion, or Slack.

• Interest in or baseline knowledge of the Australian visa system (we’ll train you).

Why You’ll Love This Role

• Own real outcomes: End-to-end responsibility, not tiny slices of matters.

• Accelerated growth: Build legal, operational, and startup skills — fast.

• Early-stage upside: Join early, shape the company, share in the upside (meaningful ESOP).

• Work that matters: Help people make life-changing moves to Australia.

• No law-firm baggage: High standards, low ego, zero billable-hour theatre.

• A genuine alternative to firm life: Practise law and build something.