Lead Site Specialist - 1st Shift
Thermo Fisher ScientificWork Schedule Standard (Mon-Fri) Environmental Conditions Cold Room/Freezers -22degreesF/-6degrees C, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials Job Description Pay Range: $23.04 to $31.70 As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. Location/Division Specific Information How do we make an impact? Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs. What will you do? This position directs the daily workflow for a small team under the direction of the site lead and/or supervisor, enabling the team to consistently deliver high levels of customer service in support of our contractual obligations. May oversee service offerings including but not limited to: order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, and pipette services. **Verify chemical inventory levels, locations, and expiration dates by performing bench audits and full-cycle counts using barcode scanners. ** **Receive, inspect, label, and store incoming chemical shipments according to compatibility guidelines and DOT regulations. ** **Monitor stock levels, recognize events, troubleshoot process failures, and perform root cause analysis. ** **Monitor order progress, identify potential delays, and suggest workflow improvements. ** Assist customers with order-related tasks through systems like SAP/Oracle, Salesforce, and EDI portals, including entering, updating, canceling, or expediting orders and returns. **Deliver on committed contractual scope of work. Assist with tracking business metrics. ** **Implement SOPs, conduct site audits, and assist with completion of annual physical inventory. ** **Serve as a trainer and SME, developing and delivering training materials. ** **Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives. ** **Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively. ** **Be involved with and support safety programs such as hazard identification, conduct inspections and incident reporting/investigations as required. ** **May perform other responsibilities as assigned by management ** How will you get here? Education High school diploma or equivalent required. Associate degree in a related field preferred, or a combination of education and experience that demonstrates the required skills. Military Service/Training in lieu of a degree may also be considered. Experience **3+ years of progressive, proven experience required ** 3+ years of experience in customer-facing, retail stocking, warehouse operations, or inventory control roles. **Experience/Certification with ULSIM and DFO/MF systems, and Power BI is preferred. ** **Comfort guiding peers—you’ve informally mentored or led small process initiatives ** Knowledge, Skills, Abilities **Leadership abilities and interpersonal skills are required to lead and enhance team culture ** **Strong verbal and written communication skills. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality. ** **Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. ** **Possesses strong analytical abilities to problem solve, make timely decisions, re-balance staff workloads, and coordinate multiple overlapping priorities, while functioning in a f…