Lead, Replenishment and Distribution, Supply Chain
PHSALead, Replenishment and Distribution, Supply Chain Replenishment and Distribution Cranbrook, BC The Lead, Replenishment and Distribution reports to the Manager, Regional Distribution and is accountable for the day-to-day replenishment and distribution operations of a designated hospital and/or warehouse. The role is responsible for managing replenishment processes whilst maintaining accuracy for items carried in and out of designated facilities, ensuring the inbound and outbound movement of medical supplies and equipment is aligned with Supply Chain processes, workplace health & safety standards, and maximize efficiency and effectiveness. The Lead, Replenishment and Distribution, manages a team that supports in office and/or administrative operations, fork-lift operations, fork-lift operations, receiving, picking and packing of inventory items, Inventory Control, In Hospital Top up services including Inventory maintenance and departmental dictionary auditing, cross-docking and shipping of goods for distribution. The role collaborates with Supply Chain Lead(s) and liaises with other health authorities, public and private organizations and individuals for obtaining and providing information and addressing complaints/comments and other issues to support the Manager with informed decision-making. The role evaluates the allocation and implementation of related financial, human and physical resources, and makes equitable and informed recommendations to the Manager and/or Supply Chain Leadership that support the continuous improvement of Supply Chain strategies, employee and client safety and patient care. What you’ll do Supervise the day-to-day operational activities of the designated hospital(s) and/or warehouse(s) including monitoring operational safety and workflow coordination and allocation of resources are efficient and cost effective; respond to and resolve daily operational issues and ensures adherence to standards such as emergency response guidelines and procedures. Investigate Workplace Health and safety concerns, and conduct injury investigations as per PHSA protocols. Monitor, control and coordinate the flow of goods, services, and information ensuring that customer service and time objectives are achieved within existing financial constraints to meet operational objectives. Make recommendations to Manager, Regional Distribution and Supply Chain Leadership for improvement of In-Hospital Replenishment or Warehouse activities, such as workflow efficiencies, and with regard to industry best practices, quality assurance, continual process improvement, and customer service and staff satisfaction. Provide leadership and guidance to unionized staff using effective management techniques (e.g., coaching, mentoring, skill and leadership development, performance management) to support the achievement of required outcomes and ensure adherence to regulatory, and safety standards. Investigate work and staff issues and initiates disciplinary action, under the guidance of the Manager, Senior Director and/or Human Resources, up to and including terminations. Ensure regulatory and safety alignment and continuous improvement of standard warehouse and distribution operating procedures such as receiving of goods, cross docking, inventory allocation, CSA standards for warehousing of medical/ surgical goods, replenishment system, traffic management, data interchange systems, demand management, electronic data systems administration and related functions. Partner with Logistics Coordinators and/or Shared Service Site Customer Service Representatives with accessing supply information such as usage reports, operational costs, satisfaction ratings, etc. Collaborate with Supply Chain Leads, and consults with Manager, Logistics Coordinators, Health Authority Leaders and/or Shared Service Site Customer Service Representatives and customers to identify product and equipment storage and distribution requirements; develop and implement strategies to pr…