Lead Planner - MRO
PivotalPivotal is the leader in the emerging market of electric Vertical Takeoff and Landing (eVTOL) aircraft. We design, develop, and manufacture light eVTOL aircraft and are renowned for the BlackFly aircraft the world's first light eVTOL to fly manned missions and enter the consumer market. Efficient, compact, and simple, Pivotal aircraft are designed for a wide range of consumer, public service, and defense applications. Our distinctive tilt-aircraft architecture and scalable platform have been flying for over 10 years. Last year we announced our next-generation aircraft, the Helix, which is rapidly progressing toward general release and scalable production in 2026. Mobility is one of the most highly-valued areas of modern technology investments. This is the right company, in the right space, the right strategy, at the right time. If you are ready for adventure, we invite you to join our amazing team and grow with us. We are seeking an experienced, proactive Lead Planner, MRO to own maintenance planning, scheduling, and material coordination for Pivotal's BlackFly and Helix eVTOL fleet. This role turns maintenance requirements, customer service requests, and engineering dispositions into execution-ready work packages, and maintains the schedule, status, and availability of every aircraft in the MRO-owned fleet. As a key cross-functional integrator, the Lead Planner, MRO partners with MRO technicians, Engineering, Supply Chain, Quality, Flight Operations, Customer Support, and Marketing to balance customer service, fleet availability, and material readiness, while driving down aircraft downtime and giving leadership a clear, data-driven view of fleet readiness. Responsibilities: Maintenance Planning & ERP/MRP Administration Develop and maintain maintenance work packages in Epicor and PICO ERP/MRP, including job creation, routing, operations, and material planning; release jobs and ensure work packages are execution-ready Monitor job progress with technicians through completion, adjusting operations, labor, and material transactions as needed to keep job records accurate Create and manage RMAs, Sales Orders, and other ERP transactions for repair, warranty, and customer support activities Maintain accurate maintenance records, serialized component tracking, and configuration data to support traceability and operational readiness Partner with Supply Chain to plan spares, rotables, and consumables, maintain MRP integrity, and flag shortages before they impact the schedule Scheduling & Fleet Availability Own the induction schedule for customer aircraft, building service timelines based on scope, technician availability, tooling, facility space, and parts lead times Plan scheduled maintenance, inspections, life-limited part replacements, and service bulletins against fleet hours, cycles, and calendar intervals Lead weekly planning with MRO leads and technicians to set priorities, release work, and communicate daily and weekly schedules, including field deployments Create and manage the schedule for MRO-owned aircraft, with a check-out/check-in system for demos, marketing events, flight testing, and training that resolves conflicts and ensures returned aircraft are inspected before re-release Maintain a single source of truth for aircraft status (e.g., airworthy, in maintenance, AOG, awaiting parts, awaiting engineering) Downtime Tracking, Reporting & Compliance Track Jira ticket creation and status to capture aircraft downtime, root causes, and the stakeholder or dependency holding up return to service; escalate aged items to closure Publish a weekly fleet status summary and MRO metrics, including uptime, turnaround time, schedule adherence, and backlog Maintain AS9100-compliant planning records and ensure work packages reference current approved maintenance data Develop procedures and work instructions for maintenance planning, induction, and aircraft check-out, and drive continuous improvement in planning accuracy and turnaround time …