Lead Pharmacy Technician (2nd Shift)
McKessonMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. McKesson is hiring a Lead Pharmacy Technician to support our high-volume, automated prescription fulfillment operations in Jeffersonville, Indiana. In this role, you will provide day-to-day operational leadership within a fast-paced, regulated pharmacy environment by coordinating workflow, supporting team performance, resolving operational issues, and ensuring production goals are achieved safely and efficiently. As a Lead Pharmacy Technician, you'll serve as a key resource for pharmacy operations, helping balance workloads, support employee development, maintain compliance with pharmacy and safety standards, and drive continuous improvement throughout the fulfillment process. This position plays a critical role in ensuring medication accuracy, operational excellence, and exceptional customer service while supporting McKesson's mission of improving healthcare outcomes for patients nationwide. Shift Schedule & Pay: 2nd Shift: Monday 1:00 PM – 11:30PM, Tuesday-Friday 2:00 PM – 11:30 PM, and one Saturday 2:00 PM – 11:30 PM per month (with rotating day off that week) $23.00/hour with $1.00/hour shift differential Responsibilities: Assist supervisors in planning, organizing, and coordinating daily work assignments for pharmacy employees Monitor production activities, identify workflow bottlenecks, and balance labor resources to meet daily operational goals Lead daily team operations and help ensure fulfillment, dispensing, shipping, and inventory activities are completed accurately and on schedule Serve as a primary point of contact for customer concerns, operational issues, and escalation requests Support prescription fulfillment activities including order filling, replenishment, receiving, put-away, cycle counts, dispensing, shipping, returns processing, and reclamation activities when necessary Ensure adherence to site security requirements, pharmacy regulations, safety guidelines, and standard operating procedures (SOPs) Provide peer coaching, mentoring, and on-the-job training to support employee development and operational success Assist with the creation, revision, and implementation of SOPs and process improvements Communicate operational performance, concerns, and opportunities for improvement to supervisors and leadership Support quality initiatives, inventory management activities, specialty tracking duties, and continuous improvement efforts Promote and maintain a 5S work environment and McKesson's Shared Principles (I2CARE & ILEAD) Provide confidential performance feedback to supervisors regarding employee performance and development opportunities Basic Requirements: High School Diploma or GED, or relative experience, and typically requires 6+ years of related experience including minimum 3 years of experience in pharmacy operations, healthcare operations, distribution, manufacturing, logistics, or another highly regulated environment Active Indiana Pharmacy Technician License or Indiana Pharmacy Technician In-Training License Strong verbal, written, and interpersonal communication skills Proficiency with Microsoft Office applications and standard PC software Ability to analyze problems, make sound decisions, and implement effective solutions Ability to work flexible hours as business needs require Preferred Skills / Experience: Previous experience serving in a lead, trainer, coach, or te…