Lead Fleet Operations Specialist
United States Capitol PoliceSummary The United States Capitol Police (USCP) safeguards the Congress, Members of Congress, employees, visitors, and Congressional buildings and grounds from crime, disruption, and terrorism. We protect and secure Congress so it can fulfill its constitutional and legislative responsibilities in a safe, secure and open environment. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency Navigate to the following URL to apply to this job: <a href="https://uscp.csodfed.com/ux/ats/careersite/1/home?c=uscp&source=USA">USCP Careers</a> **This vacancy announcement automatically closes when the number of applications reaches the 150th application limit** Duties This position is in the Administrative Operations Section, Vehicle Management Division (VMD), Office of Logistical Services OLS, Office of the Chief Administrative Officer, United States Capitol Police (USCP). The purpose of this position is to server as a Lead Fleet Operations Specialist responsible for leading a team of specialists performing fleet operations and inventory management functions. Oversees and performs all projects associated with fleet operations and provides training and guidance to team members and other VMD staff related to fleet programs or services provided. Monitors and tracks all changes to project schedules and acquisition requirements and ensure that any changes are approved and fall in line with original funding allocations for the project and meets the needs of customers/internal stakeholders. Provides analytical fleet management services critical is to assist managers with identifying fleet requirements. Conducts and participates in studies, surveys of customers and vendors or other data gathering efforts to provide timely information to assist in assessing the level of customer satisfaction. Key indicators used to gauge customer satisfaction include customer surveys, direct customer feedback, user panels, etc. Recommends action to improve customer satisfaction and follow up with customers to ensure that changes are implemented to their satisfaction. Provides oversight on maintenance and records update for mechanic training and certification program to ensure employees are current and possess needed technical skills in the repair of automobiles, motorcycles, and heavy and specialized equipment. Monitors the status of technician licenses and certifications and brings to the attention of the supervisor those technicians with expired or expiring licenses or certifications. Leads and provides oversight for day-to-day operational activities related to inventory management functions maintaining multiple storage warehouses, maintaining, inspecting, and ordering varied fleet parts for different make and models of vehicles, mountain bikes, sedans, SUVs, trucks, motorcycles, armored dignitary vehicles, and maintaining and ordering specialized tools and equipment. Evaluates and provides technical advice on supply methods, techniques or procedures; maintains a variety of multiple fleet parts and supplies. Ensures that the organization’s strategic plan, mission, vision, and values are communicated to the team and integrated into the team’s strategies, goals, objectives, work plans, and work products and services. Articulates and communicates to the team assignments, projects, problems to be solved, actionable events, milestones, program issues under review, and deadlines and time frames for completion. Administers and monitors services such as the EZ Pass acquisition and payment, tags and registration program, key management program, and accident management program. Ensures appropriate databases are created and track, manage expenditures and payments, and that the required documents are completed. Utilizes Microsoft Power BI software to produce various real-time status reports and to track and analyze data related to the VMD operations. Monitors and a…