Lead Field Service Representative (FSR Team Lead)

Location Dearborn, Michigan Category Engineering, Technology, & Science Job Type Full time Job Id R2129287 Posted Date 10/12/2026 Title: Lead Field Service Representative (FSR Team Lead) At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 85 countries and operations in over 28 countries. KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. Trinzic is the future independent company to be created through the planned spin-off of KBR's Mission Technology Solutions business, expected in January 2027. Our people work at the frontier of what is possible, delivering solutions in challenging environments and advancing some of the world's highest-priority national security and space missions. Backed by decades of mission success, deep expertise, and trusted partnerships, Trinzic will launch as a global organization with more than 18,000 employees supporting customers around the world. Join us at a defining moment and help shape the future of a company built to tackle complex challenges and make a meaningful impact. Candidates who join KBR's Mission Technology Solutions business before the spin-off will transition to Trinzic when the separation is complete and will not need to reapply for employment. Position Summary KBR is seeking a Lead Field Service Representative (FSR Team Lead) to support a U.S. Army Prototype Commercial-Derivative Wheeled Vehicles Prototype Program. The Lead FSR will serve as the primary operational interface between the Original Equipment Manufacturer (OEM), Government stakeholders, and the integrated OEM-KBR FSR team during prototype development, testing, and post-test activities. The selected candidate will lead field support operations for an integrated four-person FSR team consisting of two KBR and two OEM personnel, while providing technical expertise in vehicle maintenance, diagnostics, troubleshooting, operator support, logistics coordination, inventory management, readiness reporting, and sustainment planning. This individual will be responsible for developing FSR staffing and work plans, coordinating activities across multiple test locations, managing day-to-day field support operations, and ensuring successful execution of maintenance, logistics, reporting, and training support requirements. This position requires approximately nine (9) months of training, prototype build support, publication validation, and system familiarization activities in Dearborn, Michigan, followed by extended travel and on-site support at Aberdeen Proving Ground, Maryland and/or Fort Bragg, North Carolina. This position is restricted to U.S. Citizens. The selected candidate must possess and maintain an active Secret security clearance and be capable of meeting all Government, military installation, and program access requirements throughout the period of performance. Essential Responsibilities Serve as Team Lead for the integrated OEM-KBR Field Service Representative organization. Develop and manage staffing plans, site coverage schedules, and daily work assignments. Coordinate maintenance activities across multiple test locations to maximize vehicle readiness and availability. Perform advanced diagnostics, troubleshooting, repair, and restoration of prototype military vehicle systems. Serve as the primary operational point of contact for OEM program leadership, Government personnel, and test agencies. Support prototype build events, vehicle configuration reviews, and system integration activities. Participate in validation and review of operator manuals, maintenance publications, parts documentation, and training materials. Coordinate inventory accountability, parts management, and replenishment activities. Support Failure Reporting, Analys…

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