Lead, Expedition Operations

This position is on – site in our Royal Caribbean Headquarters 1050 Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group We are proud to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations and the best people Together we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests Royal Caribbean Group’s Silversea Expedition team has an exciting career opportunity for a full-time Lead Expedition Operations reporting to the Sr Manager Expedition Operations Agency and Third-Party Submissions: Please note this is a direct search by the Company and applications through agencies and other third parties will not be accepted nor will fees be paid for unsolicited resumes Any unsolicited resumes will be considered the Company's property Position Summary Lead Expedition Operations is responsible for researching designing developing and continuously improving bespoke onshore experiences and remote destination programs worldwide at over 400 locations to deliver a once-in-a-lifetime experience to all guests Through skilled destination knowledge and exceptional expertise in-depth destination research and targeted field scouting this subject matter expert position researches explores and validates unique destinations exclusive premium guest experience tailored voyage profile safety regulatory compliance competitive positioning cost effectiveness and sustainable impact while collaborating with Expedition Team Operations Marine Staffing & Training Permitting Safety Marketing Sales and local vendors This role also conducts destination focused research to shape the Voyage Educational Profile of each voyage and tailor interpretation content for diverse regional realities blending culture nature adventure and local environments ensuring consistent experience for all guests Creates and manages a comprehensive database of destination information to support the Expedition Team preparation as well as promotional campaigns of the product and various projects across the company for training and marketing purposes This job manages the Expedition Team pre-voyage destination readiness to support exceptional delivery of onshore experience and learning component as envisioned and planned The Lead provides as well ongoing operational assistance during voyages to secure consistent experience for all guests across the expedition itinerary Essential Duties and Responsibilities Research and manage lifecycle of onshore experiences for over 400 destinations and remote locations worldwide Research and validate bespoke onshore experiences and objective based landings in remote destinations and challenging environments worldwide Identify assess and shape unique destination opportunities to deliver ultra-luxury diverse guest experiences while navigating extreme logistics safety and sustainability considerations Create a multi-regional roadmap to continuously grow guest value innovations and competitive differentiation Lead the engagement with local communities researchers and cultural stewards to co-create meaningful respectful experiences Translate guest insights into tangible unique onshore experiences and objective based landings (walking explorations with cultural interaction hiking with scope for interpretation kayaking snorkeling wildlife encounters artisan workshops cooking classes community projects etc) Research and implement accessibility and inclusive considerations for guests with varying physical abilities ages and cultural backgrounds Research and develop additional bespoke experiential onshore options to generate revenue an…

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