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Lead Bartender

Harold's Bar
8 days ago
Full-time
On-site
Knoxville, TN, United States
$18 - $24 USD hourly
Indeed

Job Overview We are seeking an energetic and experienced Lead Bartender to elevate our beverage service and create memorable experiences for our guests. As a key leader behind the bar, you will oversee daily operations, mentor team members, and ensure exceptional customer service. Your expertise in mixology, beverage presentation, and bar management will drive the success of our bar program while maintaining the highest standards of quality, safety, and efficiency — every drink to spec, every time. This role offers an exciting opportunity to showcase your leadership skills and passion for classic cocktails, fine dining, and hospitality excellence. Duties Lead and motivate the bartending team to deliver outstanding service with enthusiasm and professionalism Oversee daily bar operations, including opening and closing procedures, inventory management, distributor relationships and cleanliness standards Develop signature cocktails (to Rachel Orange's specifications) that delight guests and enhance our menu offerings Ensure compliance with all food safety, alcohol service regulations, and responsible beverage service policies Own our ice program — three tiers, Clinebell, Kold-Draft, Hoshizaki Pour cost management — target 18–22% Provide frictionless service — no menu, tab on file, bartender leads the guest Train staff on POS systems, drink preparation techniques, customer engagement skills, and food safety protocols Skills Extensive knowledge of POS systems - experience with TOAST is preferred. Proven experience in bartending (3+ years behind a serious bar) with a strong foundation in mixology, classic cocktails, wine knowledge, and spirits expertise Demonstrated leadership skills with the ability to manage a team effectively in a high-volume environment Understands pour cost, inventory, and ordering Excellent time management skills to prioritize tasks during busy shifts while maintaining quality standards Strong customer service orientation with the ability to engage guests warmly and professionally Experience in fine dining or upscale hospitality settings preferred Knowledge of beverage recipe development, food handling safety practices, and retail math for inventory control Ability to maintain a positive attitude under pressure Familiarity with food service operations including catering experience is advantageous Warm, confident, reads a room — the bartender is the menu at Harold's Pay: $18.00 - $24.00 per hour Expected hours: 35.0 – 45.0 per week Benefits: Employee discount Paid training Work Location: In person

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