Landmark Credit Union Live - FOH Supervisor

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/ Job Summary Position Summary Front of House Supervisor provides hands-on leadership for concessions, premium hospitality, inventory management, catering support, and facility readiness at Landmark Credit Union Live. This role oversees daily event operations while working alongside hourly team members to deliver exceptional guest experiences. The ideal candidate is dependable, organized, and team-oriented, with a strong commitment to operational excellence, accountability, and customer service. Successful supervisors lead by example and are willing to assist with any task necessary to ensure a smooth and successful event. Key Responsibilities Operations & Guest Experience Supervise concessions, the Vinyl Room, and other assigned hospitality areas. Lead and support hourly staff to ensure excellent service, operational readiness, and guest satisfaction. Oversee opening and closing procedures, stocking, and event execution. Address guest concerns, operational challenges, and staffing needs as they arise. Inventory Management Receive, count, transfer, and organize inventory. Assist with inventory counts, reconciliations, and product tracking. Maintain accurate inventory records, storage standards, and product rotation practices. Monitor product levels and communicate replenishment needs. Catering & Special Events Support catered events through setup, execution, and breakdown. Assist with backstage hospitality and artist catering when needed. Partner with culinary and venue teams to ensure timely, professional service. Sanitation & Facility Standards Maintain cleanliness, organization, and food safety standards throughout assigned areas. Conduct inspections and address operational or sanitation deficiencies. Participate directly in cleaning, organizing, and equipment maintenance. Ensure compliance with food safety, workplace safety, and responsible alcohol service requirements. Leadership & Team Development Foster a positive, collaborative, and accountable work environment. Provide coaching, training, and performance feedback to team members. Work closely with fellow supervisors and venue leadership to achieve operational goals. Complete operational reports, checklists, and inventory documentation. Qualifications Required Experience in food and beverage, hospitality, concessions, event operations, or a related field. Strong leadership, communication, and organizational skills. Experience with inventory management and operational controls. Knowledge of food safety, sanitation, and guest service standards. Ability to work independently and collaboratively in a fast-paced environment. Ability to work evenings, weekends, holidays, and extended event hours. Ability to perform the physical requirements of the position, with or without reasonable accommodation. Preferred Previous supervisory or leadership experience. Experience in high-volume venues, arenas, concert venues, or hospitality environments. Experience with catering, premium hospitality, or backstage service. Familiarity with POS and inventory management systems. ServSafe Certificatio…

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