Kinaxis Global Process Lead

We are seeking an experienced Kinaxis Global Process Lead for Supply Planning to serve as the critical bridge between business planners and the technology solution. This is not simply a Kinaxis configuration role. The successful candidate must combine deep Supply Planning and Kinaxis expertise with exceptional business engagement, data fluency, change leadership, training and adoption capabilities. The individual will work closely with Supply Planners, Production Planners, Material Planners, Procurement teams and business SMEs to understand planning requirements, translate them into scalable solution designs, and explain the resulting solution in clear business terminology. Success will be measured by whether planners understand, trust and consistently use Kinaxis to make better planning decisions. Most Important Selection Criteria Business-to-Solution Translation and Planner Engagement This is the single most important requirement for the role. The candidate must be able to: • Partner directly with planners and business SMEs to understand current processes, pain points, decision needs and business requirements. • Translate business requirements into practical, scalable Kinaxis process and solution designs across Make, Buy and Transfer scenarios. • Explain the solution back to business users in planner-friendly language, without relying on technical terminology. • Clearly articulate what the solution does, why a recommendation was generated and what action the planner should take. • Facilitate requirements, design and solution-confirmation workshops while connecting business needs to standard Kinaxis capabilities. • Constructively challenge requests that replicate legacy processes, spreadsheets or local workarounds when standard capabilities provide a stronger solution. • Build credibility with business leaders and planners and serve as the primary functional bridge across Business, Kinaxis, SAP, ePPDS, Data and implementation teams. Planner Adoption, Change Management and Training The candidate must be a strong change leader who can influence planners to adopt Kinaxis capabilities and new ways of working. Key expectations include: • Demonstrate Kinaxis capabilities using realistic planning scenarios that are relevant to a planner’s daily responsibilities. • Influence and convince planners to use standard Kinaxis capabilities rather than reverting to spreadsheets, legacy tools or offline workarounds. • Explain the business value of the solution and connect system capabilities to improved planning decisions and outcomes. • Determine whether resistance is caused by a true solution gap, data issue, process issue, training need or broader change-adoption challenge. • Develop and deliver practical role-based training for Supply Planners, Production Planners and Material Planners. • Coach planners on exceptions, alerts, scenarios, recommendations and decision-making until they can use the solution independently. • Build planner confidence and trust in system-generated outputs through transparent explanations and hands-on support. • Partner with the Change Management team while personally taking an active role in communication, training, coaching and adoption. Data-to-Decision Understanding The candidate must understand how master and transactional data shapes the Kinaxis planning model and must be able to explain the complete chain in business terms: Business Data → Kinaxis Planning Logic → Planning Output → Planner Decision → Execution Required knowledge includes the impact of: • Demand, forecasts and customer requirements. • Inventory, safety stock and inventory policies. • Material masters and planning parameters. • BOMs, recipes and component effectivity. • Sourcing rules, production versions and supply methods. • Lead times, lot sizes, planning calendars, horizons and time fences. • Production resources, capacity and constraints. • Purchase orders, requisitions and supplier commitments. • Planned, production and process orders.…

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