Key Accounts Executive

About the business and the role Young & Young is a leading global wholesaler and distributor of authentic Asian groceries. As a subsidiary of Oriental Merchant, we have a strong presence in Australia, New Zealand, Canada, the United Kingdom, and the Netherlands, and are driven to continuously extend our footprint globally. Together with our strategic partners and suppliers, we are committed to putting our brands into the hands, hearts, and minds of consumers worldwide. We ensure our products reach the right place at the right time, delivering quality and authenticity every step of the way. We are hiring a key account executive to help grow our Asian food business across national foodservice (GFS / Sysco) and industrial (food manufacturing) accounts. You will keep the sales pipeline moving: preparing quotes and proposals, coordinating orders and samples, maintaining customer data (usage velocity trends), and giving the sales manager the time to focus on closing and growing key accounts. Key responsibilities Sales support Prepare quotes, price lists, proposals and tender documents for national chains, distributors and industrial buyers Process customer orders and coordinate with warehouse, logistics and finance so deliveries ship on time Arrange product samples, spec sheets and trial runs for new and prospective accounts Track order status, back-orders and delivery issues, and update customers proactively Work with procurement and ensure there is no shortage of product Account and pipeline management Keep the CRM accurate: contacts, opportunities, forecasts, pricing agreements and renewal dates Research and compile target lists of food manufacturers, foodservice groups and importers in Canada and overseas Prepare briefings before key customer meetings, including account history, volumes and open issues Product and compliance paperwork Work with National Compliance to maintain product specifications, allergen and ingredient information, certifications (such as halal, HACCP and organic) and labelling details Handle supplier and customer documentation, including new vendor forms and compliance questionnaires Reporting and market insight Produce weekly and monthly sales reports covering volumes, revenue by account, margins and pipeline Track competitor products, pricing and promotions in the Asian food category Support trade shows, tastings and customer visits with logistics and follow-up Required 2+ years in sales support, sales coordination or account administration, ideally in food, FMCG or distribution Strong written and spoken English; fluency in a second language such as Mandarin, Cantonese Confident with Excel or Google Sheets; comfortable with quotes, pricing and basic margin maths Familiarity with how GFS and Sysco portals work an asset Highly organized, with the ability to manage many orders, deadlines and customers at once Clear, professional communicator who is comfortable dealing with buyers, suppliers and senior stakeholders Preferred Knowledge of Asian food products, ingredients and supply chains, including import and export documentation Experience with national retail chains, foodservice distributors (GFS / Sysco) or industrial food manufacturers Understanding of food safety and programs such as SQF / GFSI Familiarity with ERP or order-management systems (such as SAP) Tertiary qualification in business, marketing, food science or a related field Personal qualities Proactive: spots problems and follows up without being asked Detail-focused, with accurate paperwork and numbers Curious about food, culture and customers, and keen to grow into a sales or account management role Not afraid to ask questions Pay: $50,000.00-$55,000.00 per year Application question(s): Do you have your own reliable vehicle? Experience: Key Accounts Executive: 1 year (preferred) Language: English (required) Chinese (preferred) Licence/Certification: Driving Licence (required) Work Location: In person

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