Jr. Logistics Campaign & UFO Coordinator - Contract
Internal Job BoardJob title:
Jr. Logistics Campaign & UFO Coordinator
(Internal Only)
Terms of employment:
Full-Time, Contract, Hourly
Department:
Manu S&A Distribution Freight
Shift:
AM Shift (7:00 am - 3:30 pm)
Monday to Friday
Reports to:
Dustin Hill - Logistics Coordinator-UFO Signage Supervisor
Tsering Paldon - Logistics Lead
Rate:
$24.49/hourly
Location:
70 The East Mall, Etobicoke, ON
Apply by
...
:
11:59 pm on Monday, October 19, 2026
The Role: Jr. Logistics Campaign & UFO Coordinator
Availability: Full-time with the ability to work mornings, afternoons, and occasional overtime, holidays, and weekends, especially during busy seasons and product launches.
The Jr. Logistics Campaign & UFO Coordinator, reporting to their supervisor and Freight Lead, is responsible for efficiently transporting materials to customers, meeting service requirements while optimizing costs. This role emphasizes delivering and maintaining a high level of service to customers through proactive communication and transparency throughout the transportation process. Working with the distribution team, the Jr. Logistics Campaign/UFO Coordinator will help lead and execute transportation projects to improve operational performance and meet customer service levels. As a Jr. Logistics Campaign & UFO Coordinator, you will incorporate LUSH's Leadership Practices into all aspects of your work. Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.
What you do (Responsibilities):
• Manage all incoming and outgoing UFO requests throughout their lifecycle
• Maintain communication with and fulfill special order requests from other departments within the business
• Proficient use and knowledge of UPS, Canada Post, and FedEx shipping systems
• Liaising with distribution systems, inventory, and systems support teams when needed
• Ensuring shipping deadlines will be achieved and providing accurate estimates/time frames for business unit send-outs
• Picking and managing all inventory required for send-outs
• Coordinating the packaging and prepping of all products and orders
• Verifying address lists for CSV upload files
• Processing and printing all shipping info/labels and customs documentation through UPS or other desired carriers
• Problem-solving shipping deadlines and timing of package arrivals to meet business needs and following up on lost/late packages
• Provide meaningful commentary to customers and stakeholders concerning the Campaign / UFO
• Support in meeting organization and leading huddles
• Properly update the Teams tracker and reference it for information as needed
• Log and communicate tracking numbers to Lush business units when sending materials or other small-pack items via small parcel (single/mass shipments)
• Working with the inventory team to solve inventory issues
• Working with Procurement and Procurement Support to address any stock shortages upon material receipt before assets begin shipping
• Completing delegated tasks on time
• Physically receive Purchase Orders and make them available to be stocked in the pick locations (Campaigns Only)
• Flexibility to support other parts of the business, including Distribution Associate roles
Administrative & Other Functions:
• Have a full understanding of the AX Sales order process
• Establish SOPs to ensure operations are standardized
• Execute multiple AX functions, like Purchase Orders, Movement Journals, and Transfer Orders
• Keep track of allocation and campaign fulfillment on UFO Dashboard and Allocation Tracker
• Provide Add-ons to Distro to add to stores on behalf of stakeholders for both coasts
• Print pick sheets to assist with UFO requests
• Review the shipping schedule against requests and highlight any potential issues with freight and distribution
• Partner with the Item set-up and IT team to troubleshoot issues in AX
• Support campaign initiatives and expedites as needed
• Provide meaningful commentary to customers and stakeholders relating to transportation results