Jewelry Store Inventory and Operations Manager / Director

Jewelry Inventory & Operations Manager and/or Director On Site position at Lang Antiques in San Francisco, CA Full-time | Onsite Monday–Friday, with occasional Saturdays Exceptional jewelry and Estate jewelry. A meaningful leadership role. Every piece at Lang Antiques has a story—and a journey. From acquisition and restoration to photography, merchandising, and sale, each piece depends on thoughtful coordination and meticulous care. We’re looking for an experienced Jewelry Inventory & Operations Manager/Director to lead that journey. If you know fine jewelry, enjoy bringing order to complex workflows, and want to make a visible impact, this is an opportunity to put your expertise to work with an extraordinary collection of antique and vintage jewelry. Why you’ll love this role Work with remarkable pieces. Bring your jewelry knowledge to a collection where history, craftsmanship, and detail matter. Shape how we work. Help improve the systems, processes, and accountability that keep our inventory moving. Collaborate across the business. Partner with gemology, workshop, photography, cataloging, e-commerce, merchandising, and retail teams. Make a tangible impact. Your work will help ensure each piece is accurately documented, carefully protected, and ready for its next owner. What you’ll lead You’ll oversee the complete inventory lifecycle, keeping people, information, and jewelry moving smoothly from acquisition to sale. Your responsibilities will include: Managing receiving, intake, documentation, tracking, and quality control. Maintaining accurate inventory records and chain-of-custody controls for high-value jewelry. Coordinating priorities and handoffs across departments. Leading physical inventories, cycle counts, reconciliations, and discrepancy resolution. Monitoring inventory aging, consignment inventory, sales activity, and workshop productivity. Maintaining reliable inventory data, reports, and operational insights. Identifying bottlenecks and implementing practical process improvements. Partnering with leadership to strengthen inventory controls and operational performance. What you’ll bring Prior jewelry-industry experience is required. We’re looking for someone with: 6 - 8 years of experience in inventory management, inventory operations, or retail operations. At least 3 years working in a jewelry store or jewelry business. Estate Jewelry experience puts you at the top of the list Previous management or leadership experience. Strong knowledge of inventory controls, receiving, reconciliation, and operational workflows. Experience handling fine jewelry and other high-value merchandise. Strong Excel and reporting skills. Experience with Magento/Adobe Commerce or a comparable inventory and e-commerce platform. Excellent attention to detail, follow-through, and the ability to coordinate competing priorities. The confidence to establish clear standards and help teams work effectively together. Antique, vintage, or estate jewelry experience is especially valued. Graduate Gemologist credentials are a plus. Bring your expertise to Lang Antiques At Lang Antiques, your operational expertise will support both an exceptional collection and the people who care for it. You’ll have the opportunity to solve problems, strengthen processes, and take ownership of work that matters across the business. Apply with your resume and a brief note highlighting your jewelry-industry experience and an inventory or workflow improvement you’ve led. This position is based onsite in San Francisco. Pay: $90,000.00 - $160,000.00 per year Benefits: 401(k) Health insurance Paid time off Work Location: In person

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