ITAD Department

GREEN ELECTRONIC SOLUTIONS INC. Job Description: ITAD TechnicianPosition Summary Green Electronic Solutions is seeking an experienced and detail-oriented ITAD Technician to test, repair, refurbish, and prepare electronic equipment for resale. This position works with laptops, desktops, tablets, servers, and other IT equipment while ensuring accurate inventory tracking, secure data destruction, and quality standards. The ideal candidate has hands-on computer hardware experience, strong troubleshooting skills, and the ability to work independently in a fast-paced warehouse environment. This role also includes managing e-commerce listings, assisting customers, and supporting other team members. Key Responsibilities Equipment Testing and Repair Test, diagnose, and grade laptops, desktops, tablets, and servers. Repair or replace components such as CPUs, RAM, hard drives, SSDs, and power supplies. Read SMART data to assess hard drive health. Clean, refurbish, and prepare equipment for resale. Document testing results and equipment condition. Data Security and Inventory Perform data wiping using approved software and procedures. Verify successful data erasure and maintain accurate records. Scan, label, and track equipment using inventory systems. Assist with inventory audits and resolve discrepancies. E-Commerce and Customer Support Create and update product listings on platforms such as eBay, Amazon, and Back Market. Take product photos and enter accurate descriptions, specifications, and pricing. Respond to customer questions and assist with returns, exchanges, and troubleshooting. Ensure online listings accurately reflect equipment condition and availability. Server Testing Test and troubleshoot enterprise servers, including Dell PowerEdge and HPE ProLiant. Test server processors, memory, and storage devices. Experience with iDRAC, iLO, IPMI, Linux, and data-wiping tools is preferred. Team Support Assist with training and supporting entry-level employees. Help improve department processes and workflows. Maintain an organized work area and follow company safety procedures. Complete assigned tasks accurately and meet productivity expectations. Qualifications High school diploma or GED required. At least one year of experience testing, repairing, or refurbishing computers or tablets. Strong knowledge of computer hardware and troubleshooting. Experience with e-commerce listings or customer service preferred. Familiarity with inventory systems and data-wiping software preferred. Server testing experience is a plus. Strong attention to detail, organization, and problem-solving skills. Ability to work independently, learn quickly, and take initiative. Bilingual in English and Spanish preferred, but not required. Physical Requirements Ability to lift and carry equipment weighing up to 50 pounds. Ability to stand, walk, bend, and reach throughout the workday. Ability to work in a warehouse and production environment. What We Value Accountability: Take ownership of tasks and complete work on time. Initiative: Identify problems and find solutions independently. Attention to Detail: Maintain accurate testing, inventory, and product records. Teamwork: Support coworkers and contribute to department goals. Willingness to Learn: Develop technical skills and improve performance. Why Join GES? At Green Electronic Solutions, you will help extend the life of technology, recover value from used IT equipment, protect customer data, and reduce electronic waste while developing your technical skills and growing with our company. Equal Employment Opportunity: Green Electronic Solutions Inc. is an Equal Opportunity Employer committed to providing a safe, respectful, and inclusive workplace. Pay: $16.00 - $25.00 per hour Benefits: 401(k) Paid time off Work Location: In person

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