IT Vendor Management – Senior/Specialist

Description About WSDOT The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT leads an award-winning Active Transportation Plan, manages the world's longest floating bridge, and operates the largest ferry system in the nation! The Opportunity WSDOT is seeking an experienced technology vendor management professional to provide advanced technical and organizational leadership for the acquisition, governance, performance, risk, and lifecycle management of vendor-provided technology products and services supporting the agency’s highest-priority business initiatives and legislative mandates. Located within the Enterprise Implementation Office, this position will lead strategic technology vendor management initiatives, oversee enterprise technology acquisitions and third-party services, provide guidance on technology procurement and contract management, and coordinate with business and technology teams, vendors, and stakeholders across WSDOT. The position will also lead efforts to modernize and streamline the agency’s technology vendor management program, including centralized vendor management processes and tools, contract development, vendor selection and onboarding, performance management, escalations, and compliance with applicable laws and OCIO policies, standards, and guidelines. What to Expect The Enterprise Implementation (EI) Office aligns technology and technology resources with customer needs by delivering the agency’s highest-priority and time-sensitive technology investments. Within the Technology Services Division (TSD), the Technology Vendor Management Team works collaboratively with technology subject matter experts, business units, contract managers, and external vendors to research, evaluate, procure, track, and manage technology products and services consistent with WSDOT’s business strategy, architecture, procurement requirements, and financial policies. The centralized vendor management approach provides enterprise-wide consistency and supports WSDOT and partner agencies by streamlining technology procurement and lifecycle management, ensuring vendor deliverables and third-party services meet requirements, and supporting effective management of technology contracts and vendor relationships. Among the varied range of responsibilities held within this role, the IT Vendor Management – Senior/Specialist will: Provide strategic, tactical and operational planning for technology vendor management support services. Lead technology acquisition planning by evaluating vendor-provided products and services for alignment with agency strategic and tactical technology plans and enterprise requirements. Partner with technology owners, managers, staff, and business areas to define and prioritize acquisition requirements. Lead technology acquisition planning by evaluating vendor-provided products and services for alignment with agency strategic and tactical technology plans and enterprise requirements. Work directly with IT vendors (all levels and multi-discipline leads) to negotiate contracts and conduct day to day business for Enterprise IT business and contracting needs. Lead discussions w/vendors to resolve issues and handle agency escalations. Partner in the evaluation and negotiation of vendor contracts and acquisitions. Establish and maintain vendor contracts/acquisitions and assure their efficacy in meeting customer needs. Collaborate with business, technical, and procurement stakeholders to identify and evaluate potential vendors based on business needs, technical requirements, and service expectations. Establish methods and processes to develop and maintain efficient…

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