IT Vendor and Contract Analyst

Pay Range: Pay Range:$29.82 - $41.60 The Information Technology Contract and Vendor Analyst is responsible for overseeing and managing the IT organization's relationships with its vendors and ensuring that all vendor contracts are compliant, cost-effective, and aligned with business objectives. This role involves monitoring, and evaluating vendor performance, ensuring timely delivery of services, and maintaining comprehensive records of all IT contracts and associated documentation. The analyst will collaborate with internal departments such as supply chain, legal, finance, and IT to optimize vendor performance and contract value throughout the vendor lifecycle. This position will work closely with management on scoping efforts for project specific initiatives as well as annual budget and forecasting. This position will support management with the ordering of all IT inventory for both general use and projects. Inventory management and purchasing plays a critical role in day-to-day operation of our organization. Staying on top of backorders or other fulfillment delays and communicating those in a timely and concise manner is essential to this role’s success. Additionally this position will be responsible for managing the receiving and tracking of IT inventory. Partnering with all of IT will be a big part of each day. This includes making sure regular on hand inventory levels are maintained, inventory leaving our warehouses is properly accounted for and projects orders are complete and placed in a timely manner. Logging inventory shipments as received in Workday, so vendors are paid on time is all part of the job. SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more. Key Essentials Functions and Accountabilities of the Job Vendor Relationship Management: Develop and maintain strong, positive relationships with IT vendors. Serve as the primary liaison between the organization and its IT vendors. Facilitate effective communication and collaboration between vendors and internal stakeholders. Contract Management: Oversee the entire lifecycle of IT contracts, from negotiation and execution to renewal and termination, with special attention to ensuring renewals are purchased on time as to avoid any fees or penalties. Ensure all IT contracts comply with company policies, get legal review, and software passes IT our Security Risk Analysis prior to signing. Maintain accurate and up-to-date records of all vendor contracts and agreements utilizing available contract management software. Performance Monitoring: Monitor vendor performance to ensure compliance with contractual terms and service level agreements (SLAs). When SLAs are not met start the process for getting vendor credit as outlined in the contract, when applicable. Conduct regular reviews and assessments of vendor performance, providing feedback and addressing any issues or discrepancies. Develop and implement performance metrics and reporting systems to evaluate vendor effectiveness. Cost Management: Analyze and manage IT vendor costs to ensure cost-effectiveness and budget adherence. Identify opportunities for cost savings and value optimization in vendor contracts and services. Participate in budget, planning and forecasting activities related to IT vendor services. Risk Management: Identify, assess, and mitigate risks associated with IT vendor relationships and contracts. Identify, assess, and mitigate risks associated with IT sourcing. Develop and implement risk management strategies to minimiz…

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