IT Supplier Management Manager

At ALSAC you do more than make a living; you make a difference.
We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on t
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he game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®
Job Description
The Manager, IT Supplier Management is responsible for leading ALSAC's Information Technology supplier management function, overseeing the strategy, governance, performance, and commercial management of technology suppliers across software, SaaS, cloud, infrastructure, telecommunications, consulting, and managed services.
This role serves as a key partner to IT leadership, Finance, Procurement, Legal, Information Security, and business stakeholders to ensure supplier relationships deliver measurable business value, support organizational priorities, mitigate risk, and optimize technology investments.
The Manager will lead both strategic and operational supplier management activities, including vendor selection, RFx processes, contract negotiations, renewals, performance management, supplier governance, spend optimization, and supplier relationship management. This leader will drive the continued maturity of ALSAC's IT supplier management practices while ensuring effective execution of day-to-day supplier operations.
This position is ideal for a collaborative leader who combines strong business acumen, negotiation expertise, relationship management skills, and technology industry knowledge to deliver exceptional supplier outcomes.
What You'll Do
Strategic Supplier Leadership
• Develop, implement, and continuously improve IT supplier management policies, standards, processes, and governance practices.
• Drive supplier management maturity, operational efficiencies, and technology spend optimization initiatives.
• Establish supplier performance measurement frameworks, scorecards, reporting, and supplier tiering models.
• Evaluate market trends and supplier capabilities to support strategic technology decisions.
Vendor Relationship Management
• Lead strategic relationships with technology suppliers, consulting partners, and service providers.
• Conduct regular business reviews and hold suppliers accountable for contractual obligations, service levels, performance commitments, and business outcomes.
• Manage supplier escalations, dispute resolution, and performance improvement initiatives.
• Foster collaborative supplier partnerships while maintaining strong governance and accountability.
Contract, Sourcing & Commercial Management
• Lead vendor evaluations, RFx activities, supplier selection processes, and contract negotiations.
• Negotiate pricing, commercial terms, service-level agreements (SLAs), renewals, Statements of Work (SOWs), and other supplier agreements.
• Partner with Procurement, Legal, Finance, and Information Security to ensure contracts align with organizational requirements and mitigate risk.
• Identify opportunities to consolidate suppliers, optimize licensing, and increase purchasing leverage.
Financial & Risk Management
• Monitor supplier spend, budgeting inputs, forecasting activities, and invoice management processes.
• Identify cost savings, cost avoidance, and value optimization opportunities across the technology portfolio.
• Evaluate supplier financial viability, operational performance, and market conditions to proactively mitigate risk.
• Maintain supplier risk, performance, and spend data to support business decision-making.
Cross-Functional Collaboration
• Collaborate closely with IT leadership, Project Manage

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