IT Operations & Onboarding Coordinator

About Blueprint Blueprint is a technology solutions firm headquartered in Bellevue, Washington, with teams across the United States. We help organizations turn complex challenges into meaningful outcomes by connecting strategy and execution across AI, cloud, data, product development, and emerging technology. Our culture is built by people who care deeply about doing exceptional work. We set high standards, take ownership, and continually challenge ourselves and one another to be better. We work hard, support each other, and take genuine pride in what we deliver for our clients, partners, and teams. At Blueprint, you'll work alongside talented people with different experiences, expertise, and perspectives. You'll have opportunities to take on meaningful challenges, expand your skills, and see the impact of what you build. Bring your perspective. Raise the standard. Build what matters. About the Role In this role, As a Vendor Onboarding & SAW Administrator, you will oversee the end-to-end onboarding and administrative support of external vendors, ensuring they have the equipment, system access, and compliance approvals required to perform their work. You will manage the lifecycle of Secure Admin Workstations (SAWs) and related security devices, coordinate account provisioning and equipment logistics, and track onboarding requirements from initial intake through completion. Working closely with vendors, managers, engineering teams, procurement, and support organizations across multiple time zones, you will maintain accurate records, resolve administrative and basic technical issues, manage outstanding requests, and proactively address compliance gaps. Your work will help streamline onboarding operations, maintain security and compliance standards, and allow technical teams to focus on their core responsibilities. What You'll Do Manage end-to-end vendor onboarding, from initial intake and documentation through account provisioning, equipment delivery, and handoff to the appropriate technical team. Administer Secure Admin Workstations (SAWs), including request coordination, setup, shipment tracking, returns, replacements, and ongoing lifecycle management. Coordinate the ordering, provisioning, shipping, and return of smartcards, card readers, security keys, and other required access devices. Submit, monitor, and follow up on external workforce records, background screenings, required training, purchase orders, organizational identifiers, and system access requests. Monitor and maintain vendor compliance records, including GOVID and SSPA status, and follow up on outstanding requirements and overdue attestations. Provide basic technical support for SAW onboarding, computer setup, and access-related issues, escalating complex problems to the appropriate support teams. Manage onboarding and SAW work queues by maintaining accurate status updates, reviewing aging requests, addressing backlogs, tracking dependencies, and escalating delays. Coordinate account reinstatements, onboarding holds, expired screenings, and re-onboarding activities in partnership with relevant HR and support teams. Maintain and update onboarding procedures and documentation to reflect process changes, operational requirements, and compliance standards. Coordinate with vendors, managers, engineering teams, procurement, mailrooms, and support organizations across U.S., EMEA, and APAC time zones. Maintain accurate and confidential records related to vendor onboarding, screening, equipment, account access, and compliance activities. Proactively communicate outstanding actions, deadlines, and compliance gaps to vendors and internal stakeholders to support timely res What You'll Bring Bachelor's degree in Business Administration, Operations, Human Resources, Supply Chain, Information Systems, or a related field; equivalent relevant professional experience may be considered. 3+ years of experience in IT administration, vendor onboarding, administrative operations, workf…

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