IT Operations Analyst

Facility: Digital & IT Location: Clayton, NC, US About the Department At Novo Nordisk, we want to make a difference. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world. In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our Product Supply Aseptic Manufacturing (PS AM) facility in Clayton, NC is a 457,000 square foot aseptic "fill and finish" site that is responsible for producing innovative, injectable diabetes and obesity treatments. At PS AM, you’ll join a global network of manufacturing professionals who are passionate about what they do. What we offer you: Leading pay and annual performance bonus for all positions All employees enjoy generous paid time off including 14 paid holidays Health Insurance, Dental Insurance, Vision Insurance – effective day one Guaranteed 8% 401K contribution plus individual company match option Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave Free access to Novo Nordisk-marketed pharmaceutical products Tuition Assistance Life & Disability Insurance Employee Referral Awards At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career. Are you ready to realize your potential? Join Team Novo Nordisk and help us make what matters. The Position Owner of IT purchasing process. Ensures that IT goods & services are ordered to provide adequate inventory based on usage & lead time forecast for shared services between API & DFP. Ensures the order to pay process is efficient & timely. SAP ERP Area Responsible Superusers site lead. Assist the department in carrying out various duties including SuperUser responsibilities in 10k', SharePoint & complex eProcure purchase orders as well as administrative & operational duties Relationships Reports to Manager, IT Support. Essential Functions Timely eProcure purchase order administration for complex IT goods & services. Maintain indirect procurement & inventory compliance Develops & maintains IT & telephony equipment & software inventory database Resolves IT pricing, quality & delivery issues with suppliers & manages day-to-day contracts (API, OFP & DFP) Provide detailed IT Audit/Inspection support Track & manage all department related SLAs & vendor contracts & agreements SharePoint site owner for MIT to ensure communications & website are current & updated & needed Setup & maintain “5S” of office & storage areas & continuous improvement for all assigned support tasks Complete general administrative duties including, but not limited to, meeting scheduling, travel booking, data collection & filing Document filing system to maintain the following: work orders, specifications, purchase orders & inventory database content Responsible for evaluating & managing any process flow error messages from PS@SAP Responsible for interfacing with the process owners in DK (& other DFP sites as needed) on behalf of ITS Follow all safety & environmental requirements in the performance of duties Other accountabilities, as assigned Physical Requirements Ability to work in an open office environment with the possibility of frequent distraction. Ability to travel up to 10% of the time. (% can change on a case-by-case basis based on the role). Qualifications Bachelor's Degree in business or related field, or equivalent combination of experience & education required Minimum of three (3) years of purchasing responsibilities in a process manufacturing environment required Experience in FDA regulated or pharmaceutical industry preferred preferred Ability to read, write & understand complicated GxP related documents required Proficiency in Microsoft Office applications & databases (e.g., Oracle, SAP) requi…

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