IT Manager - Dallas, Tx

About PopStroke PopStroke is a founder-led brand built by people who believe energy creates results and culture creates momentum. We aren’t here to simply run venues — we’re here to build something special together. At PopStroke, every team member has limitless potential to become who they want to be. We encourage bold ideas, celebrate growth, and believe that when you’re supported, challenged, and trusted, you rise. We solve problems together, jump in, and move the needle every day because we care. We lead with ownership, back each other up, and never lose sight of the fun along the way. This mindset; the drive, the heart, the teamwork is what we call The PopStroke Way. Our Core Values Make It Fun If it’s not fun, rethink how we’re doing it. We bring creativity, positivity, and joy into everything we do, from guest interactions, doing hard things, and how we support one another. Bring the Energy Your vibe sets the tone. Every leader and team member influences the experience. Show up with enthusiasm, optimism, and presence. Roll Up Your Sleeves See it. Fix it. Jump in. We are hands-on, problem solvers that jump in and become part of the solution. We leave things better than we found them. Own It Live your role with an owner’s mindset. We take pride in our work, hold ourselves accountable, and treat the business like it’s our own. Get Off the Hamster Wheel Don’t repeat yesterday — rethink, improve, grow. We challenge “the way it’s always been done” and are always looking for better ways to serve our guests and each other. Join our team and help us serve up joy, laughter, and delicious dining experiences! If you’re ready to bring energy, smiles, and that extra sparkle to our restaurant, step up to the tee and apply today! About the role At PopStroke, you'll have the opportunity to engage with state-of-the-art entertainment technology within the golf and entertainment industry. Your role will involve managing IT systems and deploying hardware networks, and other technology solutions aimed at elevating the experience for our guests. Joining our venue technology team will position you at the forefront of shaping PopStroke's future, making a profound and lasting impact on its trajectory. Position Type: Full-Time, Exempt Reports to: VP of Construction & Development Location: Plano/Dallas, TX with travel to venues throughout the United States. and Location: Orlando, FL with travel to venues throughout the United States. What you'll do This role is responsible for the overall strategy and execution for all IT computer systems, applications, tools, and networks across all PopStroke venues and corporate locations. You’ll collaborate across departments to implement processes and systems to support the accelerating growth of PopStroke. Responsibilities Manage and support IT tools and services which include Microsoft 365, Okta, Slack. Lead IT initiatives and projects, aligning IT infrastructure with current and future business requirements and goals. Deploy remote monitoring and management (RMM) solutions across devices and servers, mobile device management (MDM) solutions, and end point security solutions. Own the procurement and provisioning of computers, and other technical hardware. Oversee daily operations of service help desk requests, account provisioning, and implement automation across systems and applications. Implement and maintain real-time monitoring and alerting for critical infrastructure (Meraki Dashboard, SNMP tools, etc.). Assist with the design, deployment, and management of complex network environments, including firewalls, switches, VPNs, and wireless systems across multi-site operations. Support on-site installations and upgrades, including occasional travel to venues for implementation and validation testing; valid driver's license and reliable transportation required. Implement and support a Knowledge Base for technology systems…

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