IT Enterprise Bus Analyst Supv
Department of Administrative ServicesExplore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career! Job Title: IT Enterprise Bus Analyst Supv Agency: Department of Administrative Services Job Requisition ID: JR0000006471 Shift: Not Applicable (United States of America) Compensation Details: $85,000 - $95,000 Job Description: (Hiring salary will be based on experience, credentials, pay equity, and statewide rules.) GENERAL DESCRIPTION: The IT Program Manager manages operational and technology initiatives for the applications and business processes supporting the State Purchasing Division. Reporting to the Procurement Portfolio Manager, the position turns portfolio priorities into coordinated work across Tier 2 support Business Analysts, project Business Analysts, and subject matter experts for P-Card, requisitions, purchase orders, suppliers, sourcing, contracts, and catalogs. The position directly supervises state employees and coordinates other assigned resources. Work includes release management, application and process optimization, enhancements, testing, issue resolution, implementation, and operational readiness. The successful candidate must combine disciplined execution, effective team leadership, and technical understanding. JOB RESPONSIBILITIES: Manage a team of Business Analysts responsible for executing initiatives such as end user support, release management, application enhancements, process optimization, recurring issue resolution, integrations, and implementation of new capabilities. For each initiative, create executable work plans that define scope, expected outcomes, assignments, milestones, dependencies, risks, and completion criteria. Directly supervise a team by setting goals, assigning work, monitoring performance, and providing coaching and development Apply business analysis and technical judgment to document requirements, evaluate system behavior, understand integrations and data flows, identify dependencies, and support root-cause analysis. Develop or coordinate test plans, test cases, user acceptance testing, defect tracking, and validation of production results for new or changed functionality. Ensure recurring application and integration issues are documented, assigned, investigated, resolved, and incorporated into future application, process, training, or support improvements. Coordinate with business leaders, vendors, technology teams, support organizations, and other stakeholders to resolve issues and complete initiatives. Maintain clear status reporting, decision records, risks, action items, and documentation so the Procurement Portfolio Manager and other stakeholders can monitor progress and address barriers. Ensure user guides, support procedures, training materials, and knowledge transfer are completed before new or changed functionality moves into ongoing operations. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Ability to manage multiple concurrent initiatives and move work from assignment through completion. Supervisory skills, including delegation, performance management, coaching, team development, and accountability. Knowledge of business analysis, process improvement, application lifecycle management, and release management practices. Technical understanding of enterprise applications, software environments, integrations, data flows, testing, deployment, and incident resolution. Ability to analyze operational and technical problems, identify root causes and dependencies, and coordinate practical solutions. Strong written and verbal communication, meeting facilitation, documentation, and stakeholder-management skills. Ability to establish priorities, organize work across resources with different …