IT Business Operations Analyst

Who We Are Not just built for today. Building for tomorrow. DIRTT is a global leader in industrialized construction. Our system of physical products and digital tools empowers organizations—alongside construction and design leaders—to build high-performing, adaptable interior environments. Operating across workplace, healthcare, education, and public sector markets, DIRTT provides total design freedom and greater certainty in cost, schedule, and outcomes. We are a highly motivated group of individuals who embrace the company’s entrepreneurial spirit. Everyone is hands-on, regardless of role. We celebrate our successes together, work hard, have fun, and treat one another with respect. Who You Are The IT Procurement & Business Operations Analyst supports the Information Technology department across procurement, financial administration, vendor management, contract coordination, and project portfolio processes. You will work closely with Technology leadership and partners across Finance, Legal, Procurement, Cybersecurity, and the broader business to ensure technology investments are planned, acquired, tracked, and administered effectively. You will coordinate routine software, cloud, telecommunications, infrastructure, maintenance, and support purchases and renewals within approved budgets and delegated authority. You will also support larger or strategically important negotiations, budgeting and forecasting activities, vendor management, project coordination, and portfolio reporting. This role is well suited to someone who is highly organized, detail-oriented, financially comfortable, and able to manage multiple priorities while maintaining strong relationships with vendors and internal stakeholders. The position has no direct reports and requires sound judgment, proactive follow-through, and the ability to identify and escalate risks when appropriate. What You’ll Do IT Procurement, Renewals & Payment Administration Coordinate the end-to-end administration of routine software, cloud, telecommunications, maintenance, support, and infrastructure purchases and renewals valued below $25,000. Maintain a complete renewal calendar and initiate renewal activities early enough to evaluate business need, usage, alternatives, pricing, commercial terms, and required approvals. Obtain and compare vendor quotes, validate quantities and licensing requirements, prepare purchasing documentation, and coordinate requisitions, purchase orders, invoices, accruals, and payment follow-up. Confirm goods and services have been received and resolve discrepancies between contracts, purchase orders, invoices, and vendor records. Ensure purchasing activities comply with DIRTT policies, approval requirements, budget controls, documentation standards, and applicable internal controls. Escalate material commercial, legal, security, service, or budget risks to the appropriate Technology leader. Contracting & Vendor Management Support and coordinate routine contract and renewal discussions, including pricing, payment terms, renewal protections, and service commitments. Support the Vice President, Information Technology with larger or strategic contract negotiations by gathering pricing comparisons, usage information, financial inputs, and supporting documentation. Maintain an organized repository of agreements, quotes, order forms, amendments, statements of work, insurance documentation, and key contractual obligations. Coordinate contract and vendor reviews with Legal, Finance, Cybersecurity, Privacy, Procurement, and business stakeholders as required. Monitor vendor performance, commitments, service issues, and commercial risks, and support vendor reviews and follow-up actions. Identify opportunities to consolidate vendors, rationalize licenses, eliminate unused services, avoid unnecessary renewals, and improve total cost of ownership. Financial Planning & Budget Administration Assist with the annual Technology operating and capital bud…

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