IOC Receiving Clerk

POSITION: IOC Receiving Clerk SUPERVISOR: Inventory Control Manager STATUS: Hourly/Non-Exempt PAY RANGE: $21.00 - $24.00 Hourly The base pay offered will consider internal equity and may vary based on the candidate’s job-related knowledge, skills, experience, and other factors. LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTIONS The IOC Receiving Clerk is responsible for confirming that the received products match the accompanying documents, including the Bill of Lading, Purchase Orders, and Donor Orders. They perform quality assurance duties and check the integrity of the products. This includes verifying code dates and assessing the nutritional content of received items. Additionally, they inspect inbound fresh produce for issues such as infestation or mold. The clerk also ensures that products are properly assigned to the appropriate warehouse facilities, both on-site and off-site. WHAT YOU’LL DO Deliver Responsive Agency Customer Service Serve as a responsive customer service liaison with all registered agencies to support accurate and timely placement of orders. Provide responsive customer service by handling phone calls, sharing agency and general Food Bank information, communicating product availability, coordinating delivery or pick-up dates, and assisting agency representatives at the IOC desk/window. Ensure Accurate Order Processing & Program Administration Process agency orders and prepare accurate invoices using Navision to support timely and reliable order fulfillment. Verify receiving documents are accurate, complete, and accounted for to support receiving accuracy and record integrity. Follow and support consistent application of Receiving Processes and Procedures to promote accurate, efficient, and reliable receiving operations. Maintain Accurate Product & Inventory Data Maintain current and accurate commodity stock information within WMS (Navision) and complete special programs (CSFP, CACFP, MFM, etc.) invoicing and related reporting to support reliable inventory and program administration. Establish and maintain accurate product master files to support consistent product information and inventory records. Support Physical Inventory preparation and counts with IOC managers, supervisors, and leads to promote accurate inventory records. Verify accurate product entry into the Warehouse Management System to maintain reliable inventory information. Ensure Product Quality & Receiving Accuracy Verify that the received product is wholesome/nutritional and appropriate for consumption in accordance with Food Bank requirements. Verify product code dates are within established Food Bank guidelines to support product quality and appropriate distribution. Ensure product is received and put away within expected timeframes to support efficient receiving operations and product availability. Strengthen Team Coordination & Operational Support Support training and cross-training efforts in partnership with IOC managers, supervisors, and leads to strengthen tea…

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