Inventory & Warehouse Operations Specialist

The RPM Inventory & Warehouse Operations Specialist is a full-time role responsible for leading day-to-day warehouse operations, maintaining inventory accuracy, overseeing shipping personnel, and ensuring efficient order fulfillment.

This position is designed for a growth-oriented individual. The role begins with a strong focus on warehouse and inventory management, with the opportunity to expand into manufacturing and production responsibilities as experience is gained.

We are seeking someone who is highly detail-oriented, organized, and motivated to learn and grow. Over time, this individual will contribute across the full spectrum of operations—from optimizing warehouse processes to supporting hands-on production.

This is a full-time, on-site position (40 hours per week) dedicated to supporting inventory, warehouse operations, and fulfillment activities for the RPM brand and its associated manufacturing efforts.

Key Responsibilities:

• Oversee daily warehouse activities: receiving, stocking, organizing, processing and staging fulfillment orders.
• Maintain accurate inventory records through counts, cycle checks, and reconciliations.
• Manage component parts and finished goods to ensure timely availability for fulfillment.
• Manage custom orders, engraving workflows, and customer service inquiries. 
• Coordinate with Sales and Planning to support wholesale orders, print work orders, and track order completion.
• Collaboration with Operations on inbound supplier shipments. 
• Collaborate with the Fulfillment team on packing, shipping, and custom product workflows.
• Create and maintain warehouse SOPs to control inventory for efficiency and accuracy.
• Manage Shipping associate, including weekly 1:1’ s, timecard approvals, and reviews.
• Collaborate with operations on RPM fulfillment shipping for wholesale, international, and domestic, along with maintaining shipping settings and accuracy through Shopify.

Maintain a safe, clean, and well-organized warehouse environment. 

• Strong understanding of warehouse operations, inventory control processes, and material handling.
• Daily experience with ERP (NetSuite, Oracle, etc)
• Excellent organizational skills and attention to detail.
• Experience creating work instructions or SOPs.
• Familiarity with programs such as Slack and ShipStation.
• Daily management of inbound, fulfillment, and shipping orders.
• Daily management of RPM Shipping personnel. 

Bonus points for:

• Previous management experience in production and shipping.
• Previous exposure to manufacturing environments.
• Exposure to QA for incoming parts and line audits
• Experience with production instructions, scheduling, or equipment troubleshooting.
• Knowledge of process improvement methods (Lean, Six Sigma, etc.).
• Support troubleshooting of assembly or production issues 
• Participate in equipment upkeep, maintenance schedules, and safe operation.

Being bilingual in English/Vietnamese is a plus but not required. 

Education and Experience:

• Experience in warehouse finished goods and component inventory and storage field preferred.
• Bachelor’s degree in Manufacturing, Industrial Engineering, Operations Management, or related field preferred; extensive relevant work experience accepted in lieu of degree.

Physical Demands:

Physical stamina to manage warehouse operations, including lifting up to 50 pounds and standing for extended periods.