Inventory Specialist

INVENTORY SPECIALIST JOB DESCRIPTION Inventory Specialist The Inventory Specialist oversees all control tasks and supervises all inventory activities to ensure the completion of any daily tasks necessary for the operation of the dispensary. Responsibilities include interacting with customers and suppliers to fulfill inventory demand, intake deliveries and process invoices through our POS system, monitor inventory flow and record retention, generate inventory and sell through reports, follow and implement BCC regulations, rectify miscalculations, perform cycle counts and replenish low stock inventory on the sales floor. Duties and Responsibilities Responsibilities include, but are not limited to: Answer phone calls promptly and professionally; assist with questions, online orders, curbside pickups, and phone orders (platforms such as Weedmaps, Dutchie). Deliver an exceptional customer experience in person, online, and over the phone while greeting every customer with a smile, professional demeanor, and ensuring a safe and comfortable visit. Be knowledgeable of all store specials, daily deals, and promotions, including those listed on Weedmaps and other platforms. Accurately handle cash and electronic transactions using the POS system (Dutchie) Assist with fulfilling Delivery orders Ensure proper care and First In, First Out rotation of all inventory for retail and delivery outlets. Ensure all products are kept in their ideal state to preserve freshness and quality. Coordinate with procurement team and Inventory Manager to ensure proper turnover of inventory to expedite the sale of expiring products. Work with Inventory Manager to conduct monthly inventory audits and report any loss runs to the General Manager and Business Director. Handle returns, and exchanges with procurement and shipping teams. Advise on upcoming “best by” dates for incoming inventory so items can be put on sale or exchanged with vendors prior to expiration. Coordinate with managers for the destruction of expiring products. Work closely with the compliance team. Work with other company locations to troubleshoot issues with inventory audits and receiving as needed. Ensure new products are ready for sale as soon as possible. Meet with the management team regularly to ensure proper follow-up on all action items. Manage and track all levels of inventory of the outlet(s) including cannabis, merchandise, shop supplies, promotional materials, and all other non-cannabis items. Always ensure proper ambiance and cleanliness of inventory and secure storage areas. Participate in the quarterly venue cleanings. Abide by all policies and procedures of the company. Walk the venue on a regular basis to ensure the facility is properly maintained and address and report any issues promptly. Intimately understand state and local cannabis regulations to maintain compliance of the venue. Inform employees of new products and assist in the making of the displays for new products. Account for all non-cannabis items. Create/update logs for efficient systems within inventory. Enter data for quantities of parts issued and transferred between locations, inventory and cycle count adjustments, into computer database Maintain compliance in accordance with the Department of Cannabis Control (DCC) Record and monitor all items with shelf-life daily and notify appropriate personnel when material has expired or is damaged Efficiently label and tag incoming products Prepare daily reports for cycle count and COGS Facilitate on inventory management and inform management on low items, misplaced items, or defective items Review and audit incoming tagged Packages physically and in the METRC Portal Manage and review all incoming METRC orders, ensuring complete accuracy with the manifests and invoices Receive and issue products into our POS system Troubleshoot quantity and quality discrepancies Prepare reports for daily inventory on hand, sell through and product performance Prepare and part…

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