Inventory & Office Operations Coordinator (Temp-to-Hire)

About Penny Appeal Canada

Penny Appeal Canada is a relief organization with a really BIG vision for the world.  We want to create the best societies we can and to break the cycles of need and poverty for good. That’s why we work to turn small change into a BIG DIFFERENCE.  We are a proud member of a global Penny Appeal family that celebrated its 10-year anniversary in 2019.  Penny Appeal was first set up to provide poverty relief across Asia, the Middle East, and Africa by offering water solutions, organizing mass feedings, supporting orphan care, and providing emergency food and medical aid.  Since then, we have transformed lives and empowered communities around the world and right here at home. Our vision is a world that’s united and strong.  Communities working together, supporting one another, leaving need and poverty behind for good.  

Penny Appeal Canada’s approach to charity is simple, yet has a massive impact.  We make charitable giving affordable and rewardable, ensuring everyone can help those in need by donating just a few pennies, or cents, each day.  Penny Appeal Canada is one of the fastest growing charities in Canada.

Position Summary

The Inventory & Office Operations Coordinator is responsible for end-to-end inventory accuracy, control, and reconciliation, while coordinating merchandise logistics and supporting office operations and administrative functions. This role ensures accurate inventory tracking, efficient order fulfillment, and a well-organized office environment, while providing operational support for internal activities and events.

This is a hybrid position requiring regular in-office presence, as well as visits to storage facilities approximately three times per week, or as needed based on inventory fulfillment and operational requirements.

Key Responsibilities:

Inventory Ownership

• Make stock adjustments and maintain accurate, real-time inventory records in InFlow
• Perform weekly cycle counts and periodic full inventory audits
• Fulfil Shopify orders and internal merchandise requests
• Investigate and resolve inventory discrepancies and variances.
• Ensure inventory accuracy, loss prevention, and control processes
• Prepare merchandise kits for influencers, partners, and internal teams
• Oversee storage organization and optimization
• Manage inbound/outbound inventory (receiving, labeling, tracking)
• Support event inventory planning and reconciliation post-events
• Maintain documentation for inventory movements and adjustments
• Train staff on proper use of InFlow and inventory processes
  
  

Office Administration

• Manage office supplies, coordinate bi-weekly lunches, and vendor coordination
  
• Support office organization and workspace upkeep, including light office improvements and decor updates
• Manage note-taking and documentation during full-team meetings
  

• Assist with administrative processing, including cash, cheques, and EMT entries into Raiser’s Edge 
  
  

Operations & Cross-Department Support

• Support cross-departmental coordination and assist with tasks across teams as needed
• Assist with travel arrangements for staff and events, including booking flights and accommodations
• Provide logistical and administrative support for internal events and team initiatives
• Support other departments with administrative tasks as required.
  
  

Success Metrics:

• Maintain inventory accuracy rate of 95–98%
• Ensure timely and accurate order fulfillment
• Minimize inventory discrepancies and variances
• Maintain organized, efficient, and scalable storage systems
• Deliver timely and reliable administrative and operational support

Qualifications:

• 2-4 years of experience in operations, administration, or inventory coordination
• Experience with inventory management systems (InFlow or similar) is an asset
• Strong organizational and time management skills
• High attention to detail and accuracy
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Proficiency in Google Workspace 
• Strong communication and interpersonal skills

Working Conditions:

• Full-time, hybrid role
• Temp-to-hire with potential to convert to a permanent position based on performance and organizational needs.
• Requires in-office presence and travel to storage facilities approximately three times per week, or as needed
• May require occasional flexibility to support events or operational needs outside regular hours