Inventory Manager - Dana Point, CA (140) | Sign-On Bonus Opportunity

About Five-Star AudioVisual

Founded in 1995, Five-Star AudioVisual is a privately owned, fully independent audiovisual company dedicated exclusively to the luxury hospitality market. We partner with premier hotels, resorts, and event venues across the United States, delivering seamless event technology experiences that elevate meetings, conferences, and live events.

For more than three decades, Five-Star has remained at the forefront of the audiovisual industry through advanced technology, operational excellence, and hospitality-driven service. We serve as a true extension of our hotel partners, aligning with each property's culture, brand, and standards to create exceptional event experiences.

Position Overview

The Inventory Manager is responsible for managing the organization, tracking, movement, maintenance, and overall readiness of audiovisual equipment and inventory supporting a luxury hotel and resort operation.

This position works closely with operations, production, and technical teams to ensure equipment is properly accounted for, maintained, staged, and available for upcoming events. The Inventory Manager also collaborates with the Five-Star warehouse and nearby properties to coordinate equipment availability, transfers, shared inventory needs, and transportation logistics.

Employment Type: Full-Time
Reports To: Director, Event Production

Essential Duties & Responsibilities

• Manage the day-to-day organization and control of audiovisual equipment and inventory.
• Maintain accurate inventory records and ensure equipment is properly checked in and out.
• Track equipment location, movement, availability, and condition.
• Conduct routine physical inventory counts and reconcile discrepancies.
• Maintain organized equipment storage, staging, and work areas.
• Ensure equipment is properly labeled, stored, and returned to designated locations.
• Coordinate equipment preparation and staging based on upcoming event requirements.
• Prepare, organize, and verify equipment orders prior to deployment.
• Inspect returned equipment for damage, missing components, or maintenance needs.
• Ensure equipment is tested, charged, packaged, and ready for upcoming events.
• Identify missing, damaged, or nonfunctional equipment and coordinate appropriate follow-up.
• Coordinate preventative maintenance and equipment repairs as needed.
• Track equipment sent for repair and ensure timely return to service.
• Assist with receiving, documenting, labeling, and deploying newly purchased equipment.
• Coordinate incoming and outgoing equipment transfers.
• Collaborate with the Five-Star warehouse and nearby properties to coordinate equipment availability, transfers, shared inventory needs, and transportation logistics.
• Support equipment movement between properties to help meet event needs and maximize available inventory.
• Partner with operations, production, and technical teams to anticipate upcoming equipment requirements.
• Communicate inventory shortages, discrepancies, equipment conflicts, and repair needs proactively to leadership.
• Provide outstanding internal and external customer service.
• Maintain Five-Star standards for professionalism, organization, safety, and hospitality.
• Perform other duties as assigned.

Required

• Previous experience in inventory management, warehouse operations, logistics, audiovisual operations, event production, hospitality, or a related environment preferred.
• Experience managing equipment or asset-based inventory preferred.
• Strong organizational skills and attention to detail.
• Ability to accurately maintain inventory records and track equipment movement.
• Strong communication, time-management, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable working with inventory management systems and technology.
• Ability to work collaboratively with operations, production, technical, warehouse, and nearby property teams.
• Ability to safely lift, move, and organize audiovisual equipment and cases.
• Flexible availability, including evenings, weekends, and holidays based on business and event needs.

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off
• Paid holidays
• Life and disability insurance
• Employee assistance and wellness resources
• Professional development and growth opportunities
• Employee referral program