Inventory Control Supervisor

Fulfillment & Nursery Operations | Trees.com Position Overview The Inventory Control Supervisor plays a key leadership role in maintaining inventory integrity across the fulfillment center and all nursery locations. Working under the direction of the Assistant General Manager of Fulfillment & Nursery Operations, this position manages daily cycle counts, physical audits, inventory reconciliations, and shrinkage reduction programs across warehouse and outdoor growing locations. The ideal candidate blends strong Warehouse Management System (WMS) expertise with practical experience in distribution, logistics, or commercial agricultural operations, driving team performance to support accurate and efficient order fulfillment. Role Summary Job Title Inventory Control Supervisor Department Fulfillment & Nursery Operations Location Tyler, TX Reports To Assistant General Manager Employment Type Full-Time / Exempt About Trees.com Trees.com is America's leading online nursery. We help people grow better outdoor spaces with quality plants, expert guidance and convenient delivery. Founded in 2005 as Fast Growing Trees, we’ve helped over 3 million customers bring their yards to life, and we've delivered more than 23 million plants to gardeners, plant lovers and home-improvers nationwide. Based in Fort Mill, South Carolina with facilities in New York, Oregon and Texas, Trees.com has become America’s leading online destination for trees and plants. Today, we’re building on more than 20 years of experience as we continue to grow our assortment, our brand and the ways we help customers get more from their homes and yards. We’re a fast-moving, entrepreneurial team looking for people who want to help shape what comes next. Core Responsibilities 1. Inventory Auditing & Reconciliation Design and execute daily, weekly, and monthly cycle count schedules covering live plant inventory, hardgoods, packaging materials, and chemicals. Reconcile physical stock counts against ERP/WMS database records and conduct root-cause investigations into inventory variances. Track inventory health indicators including accuracy rates, damage, loss, and spoilage of live plant products. 2. Operational Alignment & Nursery Integration Collaborate closely with Nursery Operations leads to monitor plant health rotation (FIFO), variety tagging, and location tracking across greenhouse and field spaces. Partner with Receiving and Fulfillment leads to verify incoming shipments, put-away accuracy, and outbound fulfillment staging. Maintain strict slotting and location management standards across all locations 3. Team Leadership & Supervision Direct, train, and develop a team of Inventory Control Specialists and cycle counting team members. Establish daily workload schedules and clear output targets while prioritizing a safe working environment. Conduct regular team coaching, performance reviews, and operational safety briefings. 4. Process Improvement & Quality Control Refine and update Standard Operating Procedures (SOPs) for stock counting, damage adjustments, and write-off processing. Utilize inventory metrics and reporting dashboards to identify operational bottlenecks and implement preventive actions. Maintain full compliance with internal quality assurance guidelines, safety standards, and regulatory requirements. Key Performance Indicators (KPIs) Overall Inventory Accuracy Rate: Maintain physical-to-system accuracy across all stock categories. Cycle Count Execution: Achieve 100% completion of scheduled daily and weekly counts. Discrepancy Resolution Window: Resolve and document inventory variance root causes within 24–48 hours. Shrinkage Target Compliance: Keep total unallocated inventory loss within quarterly operational targets Qualifications & Requirements Experience: 3+ years of inventory control experience in a fast-paced distribution, manufacturing, or commercial nursery environment, with at least 1 year in a lead or supervisory capacity. T…

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